Sakshi Kumari
Summary
I plan to further knowledge by working on efficient and innovative industry solutions and contribute to its extensive research community.Proficient in optimising revenue growth,enhancing operational efficiency and delivering solutions and managing high revenue given clients. Expertise in B2B and B2C revenue generation, project execution, high net worth client services. Adapt at leveraging technology and analytical insights and for impactful business enhancement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Deputy Manager-Branch Relationship Officer
Axis Bank Ltd
08.2025 - Current
- Managed a portfolio of high valued clients, enabling 75_80% YOY revenue growth through strategic relationship management.
- Led cross selling initiatives, increasing product penetration by 60%.
- Acted as the single point of contact for escalations, service issues and client queries.
- Coordinated with operations, credit, risk and backend teams to deliver seamless solutions.
- Delivered business reviews and performance reports for key clients.
- Revenue generation through both B2B and B2C.
- Handling portfolio of HERO Energies, DSM Fresh Foods, Sheel Biotech and Game changers Texfab Pvt Ltd.
Assistant Manager-Customer Experience Executive
HDFC BANK Ltd
04.2024 - 08.2025
- Onboard high valued clients other than the portfolio assigned.
- Monitored top level escalations, resolved issues and implemented process improvements for NRI clients.
- Contribution of service within compliance to drive long term relationship with clients.
- Coordinated with internal teams to ensure seamless customer experience.
Associate Operations
Capital League LLP
11.2022 - 11.2023
- Collaborated with staff to formulate budgets and improve department revenue.
- Managed daily mutual fund operations, including NAV calculation, expense and financial.
- Compliance with regulatory requirements such as SEBI, RBI and tax laws.
- Coordinated with custodians, registrars and transfer agents for smooth fund operations handled.
- Investor queries, resolved issues and provide timely support.
- Identified and mitigated operational risks, ensuring compliance with internal controls.
Education
Masters Of Commerce -
Nalanda University
01.2023
Post Graduate Diploma in Banking, Finance and Wealth Management -
Trigya school of Finance & Management
01.2022
Bachelor of Commerce -
University of Calcutta
01.2018
Intermediate -
D.A.V Public School
01.2015
Matriculation -
Saint Joseph School
01.2013
Skills
- Relationship Management
- Customer acquisition
- Business Development
- Key Account Servicing
- Strong Communication
- Ownership of Responsibility
Certification
- Advance Diploma course in computer application (ADCA)
- Participated in Seminar on Overview of Capital Market by CSE
- Cleared NISM- VA and IRDA certified.
Accomplishments
•Managed investments of Mr. Mahendra Singh Mehta(CEO of Reliance infrastructure)and Mr. Banmali Agrawala( President of Tata Sons Pvt Ltd)
• Awarded by senior management for delivering project on time and excellent client service F.Y 2024-25.
• Acquired HERO Future Energies relationship with Axis Bank.
• Managed relationship of Mankind, Chrys Capital, Aristo Securities and Anuvaad Solutions (Worked for Gates Foundations)
• Awarded by senior management for delivering project on time and excellent client service F.Y 2024-25.
• Acquired HERO Future Energies relationship with Axis Bank.
• Managed relationship of Mankind, Chrys Capital, Aristo Securities and Anuvaad Solutions (Worked for Gates Foundations)
Timeline
Deputy Manager-Branch Relationship Officer
Axis Bank Ltd
08.2025 - Current
Assistant Manager-Customer Experience Executive
HDFC BANK Ltd
04.2024 - 08.2025
Associate Operations
Capital League LLP
11.2022 - 11.2023
Masters Of Commerce -
Nalanda University
Post Graduate Diploma in Banking, Finance and Wealth Management -
Trigya school of Finance & Management
Bachelor of Commerce -
University of Calcutta
Intermediate -
D.A.V Public School
Matriculation -
Saint Joseph School