SAKSHI PANDEY

• Led and motivated a team of sales professionals to consistently exceed targets and KPIs.
• Designed and implemented effective sales strategies, boosting team revenue by over 20%.
• Monitored performance metrics and provided regular coaching to improve productivity.
• Collaborated with marketing to align campaigns, and improve lead quality and conversions.
• Conducted regular pipeline reviews and forecast meetings to ensure goal alignment.
• Delivered data-driven insights to senior management for strategic planning.
• Trained new hires and built onboarding processes to accelerate ramp-up time.
• Resolved escalations and maintained high levels of client satisfaction and retention.
• Championed CRM usage and reporting accuracy across the team.
• Drove a culture of accountability, growth, and continuous improvement.

•Conducted proactive outreach through calls, effectively communicating course details and benefits to potential students.

• Preparing short-term and long-term sales plan towards reaching the assigned goals

• Consistently achieve revenue targets in line with team/organizational objectives

• Maintained strong post-sale relationships to drive referrals and upsell opportunities.

• Identifying references through the existing customer base to increase the sales pipeline

• Customer Relationship Management

• Handled objections and closed deals using consultative selling techniques.

• Tracked performance metrics with CRM tools, improving follow-up efficiency.

• Managed leads effectively, resulting in a 20% increase in conversion rates.
• Conducted proactive outreach through calls, effectively communicating course details and benefits to potential students.
• Implemented telephonic follow-up strategies, leading to a 15% rise in walk-in registrations.
• Provided personalized counseling to candidates, helping them make informed decisions about course selection.
• Maintained comprehensive reports and proficiently managed data, ensuring streamlined operations.
• Oversaw front office operations, handled administrative tasks, and provided account assistance, ensuring seamless support to students and staff.

• Guided prospective students through the admissions process, from inquiry to enrollment.
• Provided personalized counseling on course selection, eligibility, and career alignment.
• Conducted information sessions, webinars, and campus tours to promote academic programs.
• Responded to student queries via phone, email, and in-person meetings in a timely manner.
• Assessed application materials, and coordinated with academic departments for decisions.
• Maintained accurate records of student interactions in CRM systems.
• Collaborated with marketing to design and implement lead generation campaigns.
• Followed up with leads through structured outreach and tele-counseling efforts.
• Met and exceeded monthly enrollment targets consistently.
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• Conducted outbound calls to potential clients to promote life and general insurance products.
• Educated customers on policy features, benefits, and eligibility criteria.
• Scheduled follow-ups and maintained regular communication with leads to drive conversions.
• Handled customer queries and objections professionally to build trust and rapport.
• Maintained accurate records of calls, inquiries, and sales in CRM systems.
• Achieved daily and monthly call targets and contributed to team revenue goals.
• Coordinated with the sales team for field visits and closure of high-potential leads.
• Participated in training sessions to stay updated on insurance products and compliance norms.
• Promoted cross-selling and upselling of insurance plans based on customer needs.
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