Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sakshi Raghav

Operations
New Delhi

Summary

  • Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
  • Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
  • Energetic business development professional driven to motivate and excite employees to reach optimum performance. Natural leader and complex problem solver. Experienced with product testing, management and development of new business opportunities.

Overview

6
6
years of professional experience

Work History

Operations Manager

Shiven Yarn
Surat
12.2021 - Current
  • Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
  • Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
  • Analyzed market conditions to make informed decisions on pricing and purchasing strategies.
  • Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
  • Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
  • Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.


Business Developer Manager

Geekers Infotech
New Delhi
01.2019 - 03.2021


  • Managed accounts to retain existing relationships and grow share of business.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Assisted with conflict resolution during partnership negotiations and acquisitions.
  • Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Used consultative techniques to understand customer needs and make strategic referrals to business partners.
  • Carried out opening and closing functions to meet operational needs underpinning strong customer service.

Senior Operations Executive

OYO Rooms
Gurgaon
07.2018 - 12.2018
  • Increased company profits through performance optimization strategies and efficiency improvements.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Developed and maintained courteous and effective working relationships.
  • Developed team communications and information for meetings.
  • Conducted research, gathered information from multiple sources and presented results.

Senior Executive

Safexpress Private Limited
New Delhi
06.2017 - 05.2018
  • Assisted with minimizing risk exposure by reviewing claim validity and viability against coverage standards.
  • Managed company-wide complaints and subpoenas alongside legal teams and risk management staff.

Education

MBA - Supply Chain Management

ITM University
Gwalior

Bachelor Of Business Administration Hons - Marketing

ITM University
Gwalior

Skills

Team Buildingundefined

Timeline

Operations Manager

Shiven Yarn
12.2021 - Current

Business Developer Manager

Geekers Infotech
01.2019 - 03.2021

Senior Operations Executive

OYO Rooms
07.2018 - 12.2018

Senior Executive

Safexpress Private Limited
06.2017 - 05.2018

MBA - Supply Chain Management

ITM University

Bachelor Of Business Administration Hons - Marketing

ITM University

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