Cabin Crew delivering attentive inflight service, passenger assistance for 121+ passengers, and cabin safety across full flight operations. Supports elderly, disabled, and special-assistance passengers with calm communication, quick problem solving, and professional hospitality. Maintains grooming, security, and emergency readiness while coordinating smoothly with multicultural crew teams.
Hi, I’m
Sakshi Ramchandani
Cabin crew
New Delhi,Delhi
Summary
Overview
4
Languages
10
Certifications
3
years of professional experience
Work History
AIR INDIA
Cabin Crew
05.2023 - 08.2026
Job overview
- Assisted passengers throughout the journey by anticipating individual requirements, providing timely support, and handling requests with professionalism and empathy, contributing to a comfortable and positive onboard experience.
- Delivered consistent inflight service by maintaining professional grooming, clear communication, and attentive hospitality while adapting service to diverse passenger needs and expectations.
- Managed safety-related and passenger situations with composure by following established procedures, assessing circumstances promptly, and coordinating with fellow crew members to maintain a safe and controlled cabin environment.
- Resolved passenger concerns professionally by listening actively, identifying appropriate solutions, and communicating clearly, helping maintain passenger confidence and service standards during challenging situations.
- Coordinated effectively with multicultural cabin crew teams through clear communication, teamwork, and Crew Resource Management, while providing reliable operational support to maintain smooth cabin operations and consistent service delivery.
- Greeted passengers warmly, guided them to their assigned seats, and provided special attention and assistance to elderly, disabled, and other passengers requiring additional support.
- Checked the condition and availability of emergency equipment and ensured passengers received clear and accurate safety information in accordance with established procedures.
- Addressed customer issues and disputes accurately and efficiently by listening to concerns, communicating appropriate solutions, and maintaining professional service standards.
- Maintained high standards of security, safety, grooming, and customer service throughout airport and aircraft operations while following company policies and international service standards.
Education
Devi Ahilya Vishwavidyalaya
Bachelor of Commerce (B.Com.)
01.2021
University Overview
GPA: 70%
Senior Secondary Education
01.2016
University Overview
GPA: 60%
Skills
Inflight service delivery
Passenger assistance
Crew resource management
Service recovery
Special assistance coordination
Aviation safety procedures
Emergency equipment checks
Cabin security procedures
Grooming standards compliance
Passenger dispute handling
Certification
Safety & Emergency Procedures (SEP)
Interests
Fitness & Sports, Travel & Cultural Exploration, Customer Service & Hospitality, Team Activities
Achievements
Achievements
Gold Medalist — Swimming, Gold Medalist — VolleyballDECLARATION
DECLARATION
I hereby declare that the information furnished above is true as per my knowledge.ADDITIONAL INFORMATION
ADDITIONAL INFORMATION
Relevant Courses: Safety & Emergency Procedures (SEP); First Aid & CPR; Aviation Security (AVSEC); Dangerous Goods; Boeing 777, Airbus A320, A319 & A321 aircraft training.Timeline
Cabin Crew
AIR INDIA
05.2023 - 08.2026
Senior Secondary Education
Devi Ahilya Vishwavidyalaya
Bachelor of Commerce (B.Com.)