Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Hobbies and Interests
Timeline
BusinessAnalyst
Sakshi Sharma

Sakshi Sharma

Banker
Gurugram,Haryana

Summary

Seeking a challenging position in a reputed organization to learn new skills, expand knowledge, and leverage learnings. Systematic claims handler with strengths in negotiating and defending settlements. Reliable, tolerant and adaptable team player. Notable success in delivering results and meeting customer expectations. Detail-oriented Credit Claims Analyst with three years of experience in meticulously assessing and resolving credit discrepancies. Proficient in analyzing financial data, identifying irregularities, and implementing effective solutions to optimize revenue streams. Adept at collaborating with cross-functional teams and communicating complex financial information with clarity. Proven track record of streamlining processes and enhancing operational efficiency. Committed to upholding compliance standards while delivering exceptional results in fast-paced environments.

Overview

4
4
years of professional experience
3
3
Certification

Work History

Claims Analyst

Bank of America
12.2021 - Current
  • Dynamic professional with extensive experience in credit card payment operations
  • Assessed client needs and investigated different courses of action
  • Safeguarded restricted financial information by following data confidentiality procedures
  • Chased up overdue payments to offer assistance in difficult situations and set up payment plans
  • Documented value of debt collections and updated customer balances to reflect clearance or new totals
  • Investigated reports of late or unrecovered payments to identify circumstances and determine appropriate collection actions
  • Analysed operational improvements against KPIs to measure progress
  • Maintained consistent database security and integrity through logging, audits and transaction monitoring
  • Collaborated cross-functionally with diverse teams in cleaning, assessing and interpreting data
  • Adapted workflow to meet need business needs
  • Applied advanced Excel skills to manage data using pivot tables, VLOOKSUPs, SUMIFS and Index Match
  • Conducted ad-hoc analysis and problem-solving to secure relevant information and identify critical issues.
  • Provided expert guidance on complex cases requiring advanced analytics skills, helping colleagues reach appropriate resolutions efficiently.
  • Supported fraud investigation efforts by identifying suspicious patterns within large datasets of historical claims information.
  • Implemented strict quality control measures to ensure high levels of accuracy in all analyzed claims data.
  • Directed claims negotiations within allowable limit of high dollar payments and and supported successful litigations for advanced issues.
  • supported successful litigations for advanced issues

Commercial Analyst

CLOUDATOMY
01.2021 - 07.2021
  • Worked in a startup organisation located in Gurugram, Haryana dealing in medical tools and devices for medical education in colleges and hospitals such as Med books and virtual dissection table featuring augmented reality in the medial education system
  • Demonstrated consistent hard work and dedication to achieve results and improve operations
  • Exceeded specific team goals and resolved issues, partnering with upper management team to share and implement continuous improvements
  • Tracked industry and seasonal trends to update sales strategy
  • Spearheaded sales meetings with staff, division president, closing coordinator and construction manager to share best practices for process improvements
  • Saved costs by effectively negotiating vendor prices, terms of sales and service agreements
  • Initiated and elevated new business opportunities by implementing effective networking strategies
  • Created accurate reports using Microsoft Excel spreadsheets
  • Prepared detailed reports from extrapolated Excel data, aiding performance evaluation.

Business Development Executive

Prymus Brandcom India Pvt. Ltd
11.2020 - 01.2021
  • Identifying trendsetter ideas by researching Industry and related events, publications, and announcements
  • Developing negotiating strategies and positions by studying the integration of new ventures with company strategies and operations
  • Generated new leads through account research, cold calling and emailing
  • Proactively built profitable client bases through targeted cold calling and lead nurturing.
  • Delivered presentations at industry conferences, raising company profile and attracting potential clients
  • Collaborated with cross-functional teams to identify opportunities for product improvement, driving innovation in the company''s offerings
  • Managed a portfolio of accounts, ensuring timely delivery of products/services while maintaining high levels of customer satisfaction

Education

Bachelor of Commerce Honors: Finance -

PDM University
Bahadurgarh, Haryana
01.2020

Certificate of Higher Education: Commerce -

Mercy Memorial School
Kanpur, UP
01.2017

Skills

  • Advanced Excel knowledge
  • Microsoft Word, PowerPoint and Excel
  • Effective time management
  • Excellent listening and communication
  • Proficient communication techniques
  • Excellent observation
  • Investigative research
  • Credit and collections
  • Google Workspace
  • Fast learner
  • Multitasking
  • Research Skills
  • Project management
  • Interpersonal and written communication
  • Proficient in advanced excel
  • Claims analysis
  • Dispute tracking
  • Data Interpretation
  • Settlement Negotiations
  • Relationship Building

Certification

  • Advanced Program in Accounting and Business Analytics Global at NIIT limited.
  • Accounting Practices, Accounting Analytics, Advanced Excel, International Financial Reporting Standards (IFRS), Indian Accounting Standards and US-GAAP IFRS, MS Excel tools and techniques for Analyzing Data, Business Analytical methods, Rectification of Errors and types while recording transactions, presenting data using various Statistical Techniques, Journalizing and Posting of Accounting Transactions with Accounting Principles.
  • Advanced Excel certified
  • Business Analyst certification by Simplilearn ( Business analytics with excel , tableau , agile scrum master )

Languages

English
Bilingual or Proficient (C2)

Hobbies and Interests

  • Dancing
  • Travelling

Timeline

Claims Analyst

Bank of America
12.2021 - Current

Commercial Analyst

CLOUDATOMY
01.2021 - 07.2021

Business Development Executive

Prymus Brandcom India Pvt. Ltd
11.2020 - 01.2021

Bachelor of Commerce Honors: Finance -

PDM University

Certificate of Higher Education: Commerce -

Mercy Memorial School
Sakshi SharmaBanker