Sakshi Singh

Delhi

Summary

Detail-oriented Operations and Data Analyst with 5+ years of experience in data-driven operations, quality assurance, process compliance, and large-scale data handling. Strong analytical mindset with hands-on experience in validation, reconciliation, reporting, and process improvement—well aligned with Global Banking & Markets Operations roles.

Overview

years of professional experience

Certification

Work History

Concentrix

Team Lead / Technical Specialist

04.2021 - Current

Job overview

Performed detailed review, validation, and reconciliation of structured and unstructured datasets.
Ensured accuracy, consistency, and compliance with strict operational guidelines.
Identified data discrepancies and resolved quality breaks under tight deadlines.
Generated reports and supported process improvements to enhance efficiency and reduce errors.
Trained and guided team members on quality standards and operational controls.

Teleperformance

Process Associate

06.2017 - 03.2021

Job overview

Executed accuracy-critical operational tasks in a high-volume environment.
Interpreted written and verbal instructions to ensure guideline adherence.
Maintained confidentiality and data integrity standards.
Demonstrated strong multitasking and time-management skills in shift-based operations.

Education

Delhi University

Bachelor’s Degree

01.2020

University Overview

Skills

Trade & Operations Support

Data Validation & Reconciliation

Process Improvement

Operational Risk Control

MS Excel (Advanced)

Reporting & Documentation

Attention to Detail

Stakeholder Communication

Deadline Management

Certification

Data Analysis Certification — ExcelR

Technical Tools

MS Excel, MS Office, Google Workspace, SQL (Basic), Tableau (Familiarity)

Timeline