Summary
Overview
Work History
Education
Skills
Certification
Technical Tools
Timeline
Hi, I’m

Sakshi Singh

Delhi

Summary

Detail-oriented Operations and Data Analyst with 5+ years of experience in data-driven operations, quality assurance, process compliance, and large-scale data handling. Strong analytical mindset with hands-on experience in validation, reconciliation, reporting, and process improvement—well aligned with Global Banking & Markets Operations roles.

Overview

9
years of professional experience
1
Certification

Work History

Concentrix

Team Lead / Technical Specialist
04.2021 - Current

Job overview

  • Performed detailed review, validation, and reconciliation of structured and unstructured datasets.
  • Ensured accuracy, consistency, and compliance with strict operational guidelines.
  • Identified data discrepancies and resolved quality breaks under tight deadlines.
  • Generated reports and supported process improvements to enhance efficiency and reduce errors.
  • Trained and guided team members on quality standards and operational controls.

Teleperformance

Process Associate
06.2017 - 03.2021

Job overview

  • Executed accuracy-critical operational tasks in a high-volume environment.
  • Interpreted written and verbal instructions to ensure guideline adherence.
  • Maintained confidentiality and data integrity standards.
  • Demonstrated strong multitasking and time-management skills in shift-based operations.

Education

Delhi University

Bachelor’s Degree
01.2020

University Overview

Skills

Trade & Operations Support

Certification

Data Analysis Certification — ExcelR

Technical Tools

Technical Tools
MS Excel, MS Office, Google Workspace, SQL (Basic), Tableau (Familiarity)

Timeline

Team Lead / Technical Specialist
Concentrix
04.2021 - Current
Process Associate
Teleperformance
06.2017 - 03.2021
Delhi University
Bachelor’s Degree
Sakshi Singh