Results-driven Senior Tax Analyst with 7+ years of experience in Sales and Use Tax (SUT) compliance at Avalara. Expertise in tax return preparation, reconciliation, customer issue resolution, and process optimization. Strong leadership and training abilities, having mentored new hires and leading the Wranglers program, an interdepartmental collaboration enhancing customer support. Adept at leveraging the Avalara portal and Salesforce to streamline compliance processes and improve customer satisfaction. Visited Avalara’s Durham, US office to engage with stakeholders and US Wranglers, gaining in-depth knowledge of GRPS tax types and Global Support Organization operations. Recognized for innovation, ownership, and leadership through multiple awards.