SAKSHI DIGAMBAR WANE
Nanded
Summary
Dedicated Assistant Manager with a proven track record in enhancing client satisfaction and optimizing banking operations. Expertise in conflict resolution and compliance documentation supports effective team collaboration and promotional program development.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
IDBI BANK
Jabalpur
11.2023 - Current
- Coordinated daily banking operations with customer service engagements to enhance efficiency.
- Resolved customer inquiries and complaints, boosting client satisfaction and loyalty.
- Collaborated with senior management to design promotional banking programs that drive growth.
- Prepared documentation and reports for audits, ensuring thorough compliance.
- Managed customer service inquiries promptly to maintain high service standards.
- Ensured adherence to safety regulations and company policies across all operations.
- Effectively resolved team conflicts, fostering a positive work environment.
- Developed an inventory tracking system, optimizing supply ordering processes.
Education
Post-Graduate Diploma - Banking And Finance
Manipal Academy of Higher Education
Karnataka10-2023
Bachelor of Engineering - Civil Engineering
MGMs COLLEGE OF ENGINEERING
Nanded07-2019
Skills
- Banking operations
- Customer service and support
- Compliance documentation
- Promotional program development
- Client relationship management
- Audit preparation
- Conflict resolution
- Problem solving
- Attention to detail
- Multitasking skills
Languages
Marathi
First Language
Hindi
Advanced (C1)
C1
English
Advanced (C1)
C1
Certification
- Completed the certification course of Junior Associate of the Indian Institute of Bankers (JAIIB)
- Completed the certification course of the National Institute of Securities Markets (NISM)
Timeline
Assistant Manager
IDBI BANK
11.2023 - Current
Post-Graduate Diploma - Banking And Finance
Manipal Academy of Higher Education
Bachelor of Engineering - Civil Engineering
MGMs COLLEGE OF ENGINEERING
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