Summary
Overview
Work History
Education
Skills
Awards & Leadership
Certification
Selected Projects & Deliverables
Timeline
Generic

Sakshi Banke

Delhi

Summary

SAP SD-focused Functional Consultant with 3.3 years in ECC (4.5 years total professional experience), specializing in Customer Master governance, pricing/tax validation (US/Canada), output forms, and SD credit checks. Delivered stable Order-to-Cash operations, data quality improvements, and fast incident turnaround; actively upskilling on S/4HANA (Sales & Logistics + Fiori).

Overview

6
6
years of professional experience
1
1
Certification

Work History

Technology Analyst (SAP SD)

Infosys Limited
06.2022 - Current

Jan 2023–Present | Client: Oil & Gas Industry

  • SD operations and enhancements: owned Customer Master setup/maintenance across SAP and client custom systems; aligned sales views, shipping points, and tax partner linkages for US, Canada, and Europe.
  • Pricing & tax: analyzed and validated tax determination (US Sales/Regional/Federal; Canada GST/HST, QST, Fuel/Excise); resolved pricing/tax issues across orders and billing.
  • Outputs: coordinated and validated BOL and invoice outputs (SmartForms/Adobe) with email/EDI routing; raised specs and test cycles.
  • Credit checks: monitored and resolved credit blocks via FSCM (UKM_BP), risk category/segment alignment; retriggered checks and documented releases with Finance.
    Delivery
  • Reduced recurring SD incidents by ~10–15% via master-data cleanup and pricing/tax corrections; improved output success by ~10–15%.
  • Resolved ≥90–95% tickets within SLA.
  • Improved Customer Master error rate from ~2% to ~4%, accelerating order processing and reducing holds.
  • Scale: multi-company, multi-plant landscape; steady daily SD volume; customer base in 5k–15k range, 5k+ pricing records.



Junior Web Developer

V2infotech
08.2019 - 09.2020

Education

Bachelor of Engineering - Computer Science

Radharaman Institute of Technology & Science (RITS)
Bhopal
06-2020

Skills

  • SD: Customer/Sales Area setup, Ship-to/Sold-to, partner functions, pricing conditions, tax analysis (US/Canada), output forms (invoice/BOL), delivery/billing flows, FSCM credit checks
  • Processes: OTC, third-party and intercompany customer setup, contracts/volume contracts, license creation/maintenance
  • Data & Tools: control reports, IDoc reprocessing
  • MM (working knowledge): Procurement basics, material master sales views; certified in MM and S/4 Logistics
  • Methods: Fit-to-Standard, UAT/E2E testing, cutover/hypercare, stakeholder communications

Awards & Leadership

  • ACE Star Award (training excellence); Insta Awards (Dec 2023, May 2024) for delivery during critical periods; multiple client appreciations
  • Conducted KT for L1/L2 and new joiners on SD processes (customer creation, tax checks, credit blocks); team size 7 (offshore India)

Certification

  • Infosys Certified: SAP SD Professional (Jul 2022); SAP MM Professional (Dec 2022); S/4HANA Logistics Procurement (Feb 2024); Fiori L1/L2 MM(Aug 2025); S/4HANA Sales(Aug 2025)
  • In progress (2025): S/4HANA (Core),; O2C Recon (L3), Collections (L1)

Selected Projects & Deliverables

  • Fit-to-Standard (Explore): led SD workshops for OTC, third-party, consignment, intercompany STO with billing; authored SD design specs; documented process flows for sign-off
  • Data migration: mapped and loaded customers/materials/pricing/contracts via LSMW/BDC with ≥98% success; validated pricing/tax and route determination

Timeline

Technology Analyst (SAP SD)

Infosys Limited
06.2022 - Current

Junior Web Developer

V2infotech
08.2019 - 09.2020

Bachelor of Engineering - Computer Science

Radharaman Institute of Technology & Science (RITS)

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Sakshi Banke