Sakshi Goel

• Collaborated with the web development team to manage servers, clean databases, revamp 10+ existing websites, and create 5+ new pages for upcoming projects, gaining hands-on experience and valuable insights from experienced professionals.
• Designed and developed innovative projects, including an automated Attendance System that improved tracking efficiency by 40% and a Chat Bot that enhanced user interaction by 30% through advanced web technologies.

• Edited and proofread content to verify proper grammar, quality and consistency
• Developed SEO-friendly content that was optimized for search engine visibility
• Managed multiple projects simultaneously, consistently meeting deadlines and adapting writing style as per client requirements
• Utilized Google Analytics and SEO tools to analyze content performance, optimizing articles and web content to improve organic search rankings by30%
• Generated consistent, high-quality content leading to a90% client satisfaction rate and repeat business, building strong, long-term client relationships

• Demonstrated strong product knowledge by delivering clear instructions, resolving 50+ user issues effectively, and ensuring seamless operations.
• Focused on customer satisfaction and retention, contributing to a 20% improvement in positive feedback during the internship.
• Collaborated with cross-functional teams to address complex issues, improve support documentation through 10+ new knowledge base articles, and identify process improvements that enhanced the overall customer experience.

Graphic Era (Deemed to be University) takes pride in delivering the Highest Quality of Higher Education with a consistent focus on Academic Rigor and Innovation and Research

IAMR is now the most popular brand for BCA in NCR, having a wide infrastructure with the latest equipment and qualified faculty members to provide a better platform for students.