Objective
To work in a professional & progressive environment, where I can add value to the Organization, Society & myself.
Professional Summary
Over 11.5 years of experience in HR Project & Program management, Employee experience, Employee engagement, Employee branding, Information Technology Services Management (Incident Management, Release & environment management, Knowledge Management & Application Access Management). Involved in Client Liaison and relationship management, mentoring and training. Responsible for maintaining organizational culture and heath through Leadership connect Employee Engagement & Stake holder management.
Dedicated to exceptional work culture with the ability to cultivate positive rapport and nurture relationships by offering services beyond expectations. An effective communicator with exceptional presentation skills & abilities in leading team. Experienced in Strategizing programs and projects, campaigns, Event Management & Operations, Customer Service Excellent Client handling skills, Stakeholder Management, and strong analytical skills.
Environment manager & Windows administration for a development infrastructure. Handled five major projects.
Customer service agent for Lyca Mobile UK & Lycamobile US
Customer Support Executive/BPO Client: DHL UK VAT Collection
Employee Management
Employee engagement events
CSR & We care Initiatives
DEI Events
Leadership Connects and Engagement
Sustainability
Committees for 4 Cities