Summary
Overview
Work History
Education
Skills
Certification
Domainknowledge
Accomplishments
Work Availability
Timeline
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SAKTHI GANESH S P

Senior Project Lead - Global IT
BENGALURU

Summary

A seasoned and performance-oriented ICT Project / Program management professional with expertise and experience in products and services, with over 17 years of experience in the telecommunications and IT industries focused on managing and delivering diverse solutions ranging from CPE to fibre optical solutions and virtualizations to hybrid cloud infrastructures. During my career, I have acquired knowledge of successfully delivering customer requirements and managing product offerings. I started as a network administration and operations executive in telecommunications and had the opportunity to grow and manage large and complex projects and programs in data, optical, and wireless networks, as well as information technology infrastructure and software systems. Delivered successful transition and transformation projects in on-prem, IaaS, PaaS, and SaaS. An expert in project / program management, clearly understands the importance of project constraints and success in achieving business objectives. A vivid thinker, problem solver, strongly believes in teamwork and emotional intelligence, I have worked with clients from the telecommunications, Oil & Gas, banking, retail, insurance, and hospitality industries from all over the globe, predominantly from the UK, Europe, North America, Middle East with team interactions from South America, Asia pacific and Australia.

Overview

19
19
years of professional experience
3
3
years of post-secondary education
7
7
Certifications

Work History

Infrastructure Designer

DXC Technology
  • Responsible for design acquisition, installation, and monitoring of all Windows Computer Servers
  • Designed hardware infrastructure for multiple systems
  • Following successful implementation of cost management practices in Server deployment program, this project was initiated to ratify platform-based cost for Global CPE division
  • Responsible to liaise with key stakeholders to generate platform-based costing in efficient way
  • Developed infrastructure solutions and designs to provide on demand platforms
  • Resolve issues and escalate to DC network team management when necessary
  • Gathered utilization metrics using Wintel, SAN, and NAS to complete a performance assessment of environment
  • Provided technical support to all levels of organization, including disaster recovery and technical upgrade planning
  • Define, drive and lead continuous improvement of service, technology and process.
  • Define technical and procedural solutions for server monitoring, tuning and Capacity Management
  • Leads planning, implementation and maintenance of IT infrastructure solutions and platforms that perform to defined functional and operational expectations
  • Runs complex projects, ensuring they are completed on time and within budget with only general direction from management
  • Meet contractual obligation in terms of development and testing
  • Responsible for managing new features and modifications as required by customer
  • Responsible for managing and delivering customized Windows 10 image for 5000+ users
  • Project managed team of 10 resources from different geographic locations and direct interaction with Head of end user computing from client end
  • Includes upgrade to infrastructure components like SSCM servers, AD server part of OS upgrade
  • GPO policy modification as per customer requirement, deployment testing in 10 different end user computing stations
  • Actively contributed to design and planning activities for the successful migration of over 300 Applications.

Senior Project Lead – Global IT

T-Systems
12.2019 - Current
  • Responsible for delivery of Global IT projects and programs, manage Project cost review, Program RAID management, Project Change management
  • Work well with ambiguity and know how to engage leaders cross-functionally to build a plan and communicate to a diverse set of technical and non-technical stakeholders
  • Ensure projects comply, qualify internal stage gates and maintain reporting compliance at 99%
  • Perform effective analysis, close monitoring, assist the project and program with the success criteria, metrics collection analysis, and defining processes and improvement plans
  • Monitor and manage team dynamics by quickly and effectively resolving team conflicts and ensuring a productive and conducive environment for constructive discussions and feedback
  • Ensure that the data privacy controls and requirements are met by vendor software and qualify SW to comply with internal standards
  • Responsible for ensuring cost management for entire Classic server deployment program
  • It involves engaging stakeholders from senior management, Customer Delivery Managers and ODC Project managers
  • Finance team, and R&D functional managers to forecast, track and report actual and offset cost at a detailed level
  • Provide standardized cost model for legacy platform management
  • Identify kill points and suggest possible crunching / fast tracking options based on actual cost
  • Primary liaison for offshore development centres supporting the program
  • Modify cost structure and report based on any additional of features or removal of products meeting EOL.

ITO Svc Project Delivery Consultant / Customer Delivery Manager

DXC Technology
05.2016 - 12.2019
  • Work involved Platespin and IBM SVC DMK based migrations for Wintel physical and Virtual machines
  • I worked on planning, completing prechecks & configuration, performing migration related activities and helping with successful cutover of over 1000 systems
  • Migrated 200+ servers from on-premises to Azure by using ASR and Platespin
  • It involves engaging stakeholders from senior management, Customer Delivery Managers and ODC Project managers
  • Finance team, and R&D functional managers to forecast, track and report actual and offset cost at a detailed level
  • Provide standardized cost model for legacy platform management
  • Performedthe consolidation and migration of Aviva servers in United Kingdom (Norwich) for six months.

Senior Delivery Consultant

HPE Globa Soft
12.2010 - 11.2014
  • Scope of the Project is Server Consolidation from Physical Server to Virtual Servers
  • Migration involves combination of physical and Virtual Wintel moves to target environment
  • I helped project team achieve migration goals well within timelines and involved in resolving incidents
  • Responsible for Building servers for multiple clients under Canadian Pacific Environment: Wintel both Physical and Virtual Servers (Windows Server 2003, 2012 and 2008 in Standard/Enterprise and can be either 32 or 64 bit).) by using HP Gold Disk Images, ILO according to client specifications
  • Installation and configuration of HP Tools, i.e
  • HPSA, HPOM, EPCM, DDMI & HPPA
  • Implementing server hardening, which includes service pack updates, vulnerability patch updates, Firmware updates, etc
  • Manage and support installation of automated CD Image builds, and VMware template builds as per documented process
  • Perform remote server SOE build installation and configurations
  • Maintain and manage security compliance tasks, including Server Health Checks, user validations, and missing patches, and coordinate with requestors
  • Implementing server hardening, which includes service pack updates, vulnerability patch updates, password policies, port security, and login restrictions,
  • Upgrade system hardware and software components as required
  • Responsible for design acquisition, installation, and monitoring of all Windows Computer Servers Designed hardware infrastructure for multiple systems
  • Following successful implementation of cost management practices in Server deployment program, this project was initiated to ratify platform-based cost for the Global CPE division
  • Responsible to liaise with key stakeholders to generate platform-based costing in an efficient way.

Project Lead

Mindteck
09.2008 - 11.2010
  • Physical Servers migration is included from Non-Datacenter to Datacenter
  • To support PepsiCo’s County’s Production and Integrated supply chain
  • Propose Conceptual + Physical Architecture solution to consolidate and move all the Business-critical IT system to central Data center and VMware Support Administration
  • Identification of the Server which needs to be migrated by planning the Hardware requirement, Operating system, Application requirement & Challenges
  • Planning Downtime by discussing with the customer as the server is not located in the Datacenter
  • This needs the physical movement of the data
  • Acronis Enterprise Server application is used to Image the server
  • VMware converter is used to restore the Image on the VMware
  • Image restored will be installed & configured standard application installation in staging stage
  • Stand-up servers are being built with installed & configured standard application in the staging stage
  • Migration team requires traveling to customer location for capturing the image & then restoring it in the virtual platform
  • Server will be under migration team support until the server is moved to Production.

Operations Senior Lead Specialist

IBM India Pvt. Ltd.
11.2007 - 09.2008
  • Remote Server Support
  • Following ITIL Process
  • Administration of user accounts, policies, directory structures, and user rights
  • Administration of Remote Servers through SMS Server
  • Troubleshooting the Incident management problems
  • Administration of Veritas Backup and Restore
  • Installing and Configuring DFS links and DFS Shares
  • Administration of DNS and DHCP Server
  • Installing and Configuring Citrix Server and Client
  • Administration of Citrix user accounts, policies, and applications.

Senior System Administrator

Mindteck
08.2005 - 11.2007
  • Administration of user accounts, policies, directory structures, and Smartcard logon configuration in Windows 2000/2003
  • Installing and Managing Multiple Domain Controllers
  • Installing and configuring Certificate Service in Windows 2000/2003
  • Application packaging using Wise for Windows installer and Installshield 10
  • Created and deployed stand-alone applications
  • Application Deployment to the Client machines through RIS
  • Installing and maintaining the VMWare Servers and IIS servers
  • Smartcard logon authentication configured through Certificate template
  • Administration of user accounts, policies, and Smartcard logon configuration in Linux.

Education

Master of Computer Applications (MCA) -

IGNOU
New Delhi, India
06.2002 - 06.2005

Skills

Certification

ITIL Foundation Certificate in IT Service Management

Domainknowledge

  • Specialized in installation and administration of Redhat Linux
  • Connectivity between Linux, Novell Netware 5.0 & Windows NT/2000 networks
  • Installation, configuration of Windows 2000/2003/2008/2012/2016 Servers Train professionals and students on configuring, administering, and implementing windows 2003 servers
  • Installation, configuration, and administration of Novell Netware 3.x / 4.x and 5.0 and Windows NT networks
  • Application packaging - Wise for Windows installer, InstallShield 10
  • Migrating from Novell Netware to Windows NT
  • Specialized in PC hardware maintenance and troubleshooting
  • Troubleshooting Windows NT and Netware Networks
  • Smartcard logon authentication configured through Certificate template.
  • Administration of user accounts, policies, Smartcard logon configuration in Linux

Accomplishments


  • Resolved the product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with a team of 25 in the development of PEPSICO project

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Senior Project Lead – Global IT

T-Systems
12.2019 - Current

ITO Svc Project Delivery Consultant / Customer Delivery Manager

DXC Technology
05.2016 - 12.2019

Senior Delivery Consultant

HPE Globa Soft
12.2010 - 11.2014

Project Lead

Mindteck
09.2008 - 11.2010

Operations Senior Lead Specialist

IBM India Pvt. Ltd.
11.2007 - 09.2008

Senior System Administrator

Mindteck
08.2005 - 11.2007

Master of Computer Applications (MCA) -

IGNOU
06.2002 - 06.2005

Infrastructure Designer

DXC Technology
SAKTHI GANESH S PSenior Project Lead - Global IT