Team management and Training products Intrested in cross selling products
SAKTHIVEL
Non-Banking Finance Company
24,Vinobha Nagar 5th Street,Tondiarpet,Chennai
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Relationship Manager
Shriram Transport Finance Company Limited
Chennai
12.2012 - 01.2017
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Collection Manager
Shriram Tranaport Finance Company Limited
Chennai
02.2017 - 08.2017
- Supervised staff of collectors, monitoring phone calls and letters.
- Conducted investigations of customer accounts and payment histories.
- Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
- Worked with legal resources and recovery teams to manage default issues.
- Generated and distributed current statements to customers.
Branch Manager
Shriram Transport Finnace Company Limited
Chennai
08.2017 - 09.2020
- Maintained friendly and professional customer interactions.
- Engaged employees in business processes with positive motivational techniques.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Assessed employee performance and developed improvement plans.
Product Manager
Shriram Transport Finance Company Limited
Chennai
10.2020 - 04.2022
- Hired, trained and evaluated accounting staff to support department growth and achieve goals.
- Prioritized roadmap in order to achieve product goals and metrics.
- Coordinated project planning and execution with team members and team leads.
Education
SSLC - Maths & Science
P.A.K PALANISAMY HR.SEC SCHOOL
CHENNAI,ROYAPURAM 03.2005 - 04.2006
HSC - Computer Science
P.A.K PALANISAMY HR.SEC.SCHOOL
CHENNAI,ROYAPURAM 04.2007 - 03.2008
Bachelor Of Computer Science - Computer Science
RKM VIVEKANADA COLLEGE
MYLAPORE, CHENNAI 07.2008 - 04.2011
Skills
Coaching and training
Staff Management
Strategic and financial planning
Relationship building and management
Business Development
Interests
Timeline
Product Manager
Shriram Transport Finance Company Limited
10.2020 - 04.2022
Branch Manager
Shriram Transport Finnace Company Limited
08.2017 - 09.2020
Collection Manager
Shriram Tranaport Finance Company Limited
02.2017 - 08.2017
Relationship Manager
Shriram Transport Finance Company Limited
12.2012 - 01.2017
Bachelor Of Computer Science - Computer Science
RKM VIVEKANADA COLLEGE
07.2008 - 04.2011
HSC - Computer Science
P.A.K PALANISAMY HR.SEC.SCHOOL
04.2007 - 03.2008
SSLC - Maths & Science
P.A.K PALANISAMY HR.SEC SCHOOL
03.2005 - 04.2006