Sakthivel Manickam
Assistant Banquet Manager
Bengaluru
Summary
Dynamic hospitality professional with extensive experience at Indian Hotels Company Limited, excelling in guest relations and operations management. Proven track record in optimizing resources and enhancing event satisfaction, while mentoring teams to achieve service excellence. Skilled in vendor negotiation and food safety, consistently delivering memorable experiences for clients.
Overview
22
22
years of professional experience
5
5
Languages
Work History
Assistant Banquet Manager
Indian Hotels Company Limited
11.2022 - Current
- Maximized the use of available resources by reallocating staff where necessary during peak times or slow periods at events.
- Oversaw inventory management, reducing waste and optimizing cost efficiency.
- Managed event setup and breakdown, adhering to strict timelines and maintaining the highest standards of cleanliness.
- Reviewed monthly P&L statements to monitor profitability while identifying areas for cost reduction or revenue growth within the department.
- Coordinated with external vendors for successful delivery of event materials such as flowers, linens, or AV equipment.
- Enhanced guest satisfaction by efficiently coordinating banquet events and ensuring timely service.
- I was part of the pre-opening team of the Taj in Lakshadweep.
Catering Assistant
Indian Hotels Company Limited
04.2012 - 10.2022
- Collaborated with team members to execute seamless catering events for clients.
- Awarded for the COO's Club 2014-15.
- Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
- Provided friendly, courteous service to create memorable moments for guests, resulting in maximum team members reaching MD's club, COO's club, Platinum, Gold, and Silver level continuously for two years.
- Coordinated closely with other staff members during events for smooth service delivery.
Restaurant Captain
Indian Hotels Company Limited
10.2008 - 04.2012
- Collaborated with chef to enhance client experience through professionalism and knowledgeable service.
- Awarded for the COO's Club 2010-11.
- Assisted management in creating promotional strategies, contributing to an increase in repeat business.
- Enforced proper hygiene practices among staff members as per health regulations.
- Collaborated with kitchen staff to ensure timely preparation and presentation of meals, enhancing guest dining experience.
Senior Steward
Indian Hotels Company Limited
10.2003 - 10.2008
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Mentored junior stewards, providing guidance on best practices and fostering a strong team dynamic for consistent service excellence.
- Provided personalized service to VIP guests, anticipating their needs and exceeding expectations for memorable events.
- Coordinated with other departments to ensure the successful execution of operations.
Steward
Royal Orchid Park Plaza
05.2003 - 10.2003
- Collaborated with team members to maintain smooth operations during high-traffic periods, minimizing wait times.
- Ensured cleanliness and sanitation of dining areas, adhering to strict hygiene standards for a healthy environment.
- Demonstrated strong multitasking abilities by managing multiple tables simultaneously while maintaining friendly demeanor.
- Collaborated with kitchen staff to ensure dietary restrictions were met, creating personalized meals when necessary.
Education
Bachelor of Science - Catering Science & Hotel Management
Bharathiyar University
Coimbatore 04.2001 -
12th -
Government Higher Secondary
Perundurai 04.2001 -
Skills
Food safety
Guest relations
Staff management
Vendor negotiation
Banquet setup
Team member development
Time management
Operations management
Decision-making
Menu planning
Timeline
Assistant Banquet Manager
Indian Hotels Company Limited
11.2022 - Current
Catering Assistant
Indian Hotels Company Limited
04.2012 - 10.2022
Restaurant Captain
Indian Hotels Company Limited
10.2008 - 04.2012
Senior Steward
Indian Hotels Company Limited
10.2003 - 10.2008
Steward
Royal Orchid Park Plaza
05.2003 - 10.2003
Bachelor of Science - Catering Science & Hotel Management
Bharathiyar University
04.2001 -
12th -
Government Higher Secondary
04.2001 -
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