Sakthivel R
Tiruppur
Summary
Dynamic Network Support Engineer with extensive experience at Cognizant Technology Solutions, adept in Cisco/Aruba switching and routing. Proven track record in incident management and network optimization, enhancing user experience through effective troubleshooting and communication. Skilled in Fortinet configuration and team collaboration, driving improvements in service delivery and operational efficiency.
Overview
3
3
years of professional experience
2
2
Certification
Work History
Network Support Engineer
Cognizant Technology Solutions Pvt Ltd
01.2022 - Current
- Developed detailed reports on required repair and restoration actions for network failures.
- In hand experience in working with cisco and Aruba switches, Fortinet FW and Aruba wireless devices.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Managed and administered load balancing tasks for Cisco and Aruba networks, routing and shaping traffic to reduce service interruptions and network strain.
- Supported users in setup and configuration of wireless bridge networks.
- Designed and evaluated WAN and LAN connectivity technologies.
- Monitored network hardware operations to evaluate proper configuration.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Documented support procedures, processes and solutions in centralized systems, enabling user self-service.
Education
Bachelor Of Electrical Engineering -
Kalasalingam Institute of Technology
Virudhunagar05.2021
Skills
- Cisco/Aruba switching and routing
- Aruba wireless(AP) testing and troubleshooting
- Fortinet SD wan and FW configuration
- Cisco ASA FW troubleshooting
- VPN tunnel troubleshooting
- Cisco ISE and TACACS troubleshooting
- Akamai DNS management
- Incident management using service now
- Network monitoring using Xymon and Zabbix
- Good communication skills
Certification
CCNA
Fortinet Cyber security
Timeline
Network Support Engineer
Cognizant Technology Solutions Pvt Ltd
01.2022 - Current
Bachelor Of Electrical Engineering -
Kalasalingam Institute of Technology
Similar Profiles
David Jafree SelsonDavid Jafree Selson
Process Executive - Voice at Cognizant Technology Solutions Pvt. Ltd.Process Executive - Voice at Cognizant Technology Solutions Pvt. Ltd.
FEBIN SOBY WILSONFEBIN SOBY WILSON
Senior Process Executive (Medical Scribe) at Cognizant Technology Solutions Pvt. Ltd.Senior Process Executive (Medical Scribe) at Cognizant Technology Solutions Pvt. Ltd.
Ravitej MathurthiRavitej Mathurthi
Senior UI/UX Designer and Digital Marketing Expert at Cognizant Technology Solutions Pvt. Ltd.Senior UI/UX Designer and Digital Marketing Expert at Cognizant Technology Solutions Pvt. Ltd.
Nivedha NNivedha N
Team Member, Technical Services at Saint Gobain India Pvt LtdTeam Member, Technical Services at Saint Gobain India Pvt Ltd
Parthiban SParthiban S
Content Writer /Research Associate at Sutherland Global TechonologiesContent Writer /Research Associate at Sutherland Global Techonologies