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Dynamic Account Manager with a proven track record at Druva, consistently exceeding sales targets and achieving a net retention rate of over 1.30. Skilled in customer success and consultative selling, I excel in driving growth and fostering strong client relationships through strategic engagement, effective contract negotiation and data analysis via CRM tools such as Salesforce, Gainsight, and Sigma to plan and execute on customer install basis using whitespaces, in-person and online meetings.

Results-driven professional with a strong background in customer success, team leadership, client relations, and administrative operations. Skilled in enhancing customer satisfaction, managing cross-functional teams, and implementing client retention strategies. Adept at data management, vendor coordination, and achieving organizational goals with a focus on quality, efficiency, and adaptability. Seeking a dynamic role to leverage expertise in a progressive organization.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Management position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Goal-oriented manager with the recent experience in sales and customer success industry. Focusing in increasing productivity and customer satisfaction while driving revenue and sales. Skilled at communicating with a diverse range of customers and businesses. With 11 years of working experience which constantly aims to learn more about the different industries and grow in all career aspects.

SALAUDDIN GOURI

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Lead Analyst SAC Retention Team

Senior Customer Service Representative – Barclaycard

Customer Service Representative – Amazon Seller Support UK

Customer Service Representative – Amazon US Marketplace

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12th Grade -

10th Grade -

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Lead Analyst SAC Retention Team

Customer Service Representative – Amazon Seller Support UK

Senior Customer Service Representative – Barclaycard

Customer Service Representative – Amazon US Marketplace

12th Grade -

10th Grade -

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