SALEHA BEGUM
KUALA LUMPUR
Summary
Accomplished Project Coordinator & Team Leader at GEM HOMEOPHARMA, adept in project management and communication, streamlined operations by enhancing efficiency and fostering team collaboration. Leveraged analytical thinking and leadership to exceed project delivery expectations, demonstrating adaptability and emotional intelligence in dynamic environments.
Overview
17
17
years of professional experience
Work History
Project Coordinator & Team Leader
GEM HOMEOPHARMA
Hyderabad
01.2021 - 02.2024
- Led project execution and team management, overseeing medicine manufacturing to dispatch for efficiency and timely delivery.
- Managed small to medium-scale projects, optimizing timelines, costs, and resources while improving workflows.
- Supervised and trained teams, ensuring collaboration, productivity, and quality compliance.
- Streamlined operations and reporting, reducing costs and enhancing efficiency.
- Streamlined operations and reporting, reducing costs and enhancing efficiency.
- Utilized data analysis tools such as Excel and Power BI to track project performance and generate insights.
- Assisted in risk management by identifying potential challenges and implementing mitigation strategies.
- Managed internal and external project resources, ensuring efficient allocation and utilization.
- Developed and maintained first to mid-level client relationships, ensuring smooth project delivery.
- Fostered communication between cross-functional teams and stakeholders, aligning project goals and expectations.
TELE SALE EXECUTIVE
MASHREQ BANK
Dubai
03.2018 - 11.2019
- Responsible for assigned sales targets (monthly, quarterly and annually)
- Educating customers on products and service options
- Maintaining daily accounting of all calls as well as managing daily telemarketing records
- Maintaining records and coordinating with other office personnel
- Assisting marketing manager to select new customer services and even coordinating about maintenance needs
- Promote bank retail products and services to potential customers by making proactive sales efforts and capitalizing on cross selling opportunities in order to make more profit to the bank
SALES EXECUTIVE (CREDIT CARD DEPARTMENT)
ABU DHABI ISLAMIC BANK
Dubai
01.2017 - 04.2017
- To maintained proper attendance to all times and follow SOPs within sales
- To attend regular morning hurdles
- To have complete knowledge of the bank products
- Ensure proper follow up with customers
- To ensure that KYC, AML policies are understood and followed at all times
- To follow all responsibilities as stated in the Code of Conduct
- Commitment for closing the sale
- To identify and research potential clients according to credit policy of the bank
- Representing banking products to the customers and give product awareness to gain their commitment for closing the sale
TEACHER
LOCAL SCHOOL - RCS
08.2007 - 03.2015
- Responsible for planning effective lessons and preparing resources which have clear teaching aims, objectives and learning outcomes
- Also in charge of advising and co-operating with the Head of the department and other teachers on the preparation and development of courses of study, teaching materials, teaching programmers, methods of teaching and assessment
- Providing guidance and advice to pupils on educational and social matters
- Liaising with the parents or guardians of pupils
- Looking after the teaching material and resources
- Liaising with colleagues as appropriate in areas of curriculum planning
- Giving informative, helpful and accurate reports to parents on a pupil's progress
- Updating records of and reports on the personal and social needs of pupils
- Communicating and co-operating with persons or bodies outside the school
- Taking a full part in school assemblies as required
Education
Bachelor of Education (B.Ed.) - Biology and English
Osmania University
01.2013
QA/ QC Document Control - QUALITY MANAGEMENT SYSTEM 9001:2008
TWG INTERNATIONAL
HYDERABAD01-2013
Master Of Business Administration (MBA) - Finance - Marketing
Osmania University
01.2012
Bachelor of Science (BSc) - Microbiology, Genetics and Chemistry
Osmania University
01.2010
Skills
- Project management awareness
- Communication skills
- Analytical thinking
- Leadership
- Problem solving
- Time management
- Learning agility
- Adaptability
- Collaboration
- Organization
- Emotional intelligence
Languages
- English
- Hindi
- Urdu
Personal Information
- Passport Number: B9555000
- Date of Birth: 09/01/90
- Nationality: Indian
- Marital Status: Married
- Religion: Muslim
- Visa Status: Employment Pass
Timeline
Project Coordinator & Team Leader
GEM HOMEOPHARMA
01.2021 - 02.2024
TELE SALE EXECUTIVE
MASHREQ BANK
03.2018 - 11.2019
SALES EXECUTIVE (CREDIT CARD DEPARTMENT)
ABU DHABI ISLAMIC BANK
01.2017 - 04.2017
TEACHER
LOCAL SCHOOL - RCS
08.2007 - 03.2015
Bachelor of Education (B.Ed.) - Biology and English
Osmania University
QA/ QC Document Control - QUALITY MANAGEMENT SYSTEM 9001:2008
TWG INTERNATIONAL
Master Of Business Administration (MBA) - Finance - Marketing
Osmania University
Bachelor of Science (BSc) - Microbiology, Genetics and Chemistry
Osmania University
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