Summary
Overview
Work History
Education
Skills
Racing
Timeline
Generic
SALEIL TAYSHETE

SALEIL TAYSHETE

Team Lead - Business Operations
Bengaluru

Summary

About Me: Creative and energetic operations lead offering 13 plus years of experience working in fast pace environments where professional organizational skills are required to handle staff, customers, contractors, budgeting and financial aspects of special events.

Career Objective: To demonstrate ability in contributing highly applicable Business Operations and Event Management, prove ability to lead, and motivate high performance teams. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience
5
5
years of post-secondary education
1
1
Language

Work History

Business Operations Team Lead

Accenture Solutions Pvt Ltd
Bengaluru
05.2012 - Current
  • Merchandise creation and design
  • Leadership meetings and workshops – Logistics and agenda creation
  • Prepare strategic communication plan on yearly basis that is in line with company’s values and messaging
  • Planning of events such as NASSCOM, industry week, employee engagement
  • Procurement on various events, raising PR and converting them to PO
  • Recruiting and maintaining reports of project
  • Capacity planning for new joiners in team
  • Designing deck for new joiner’s orientation
  • Negotiating for best rates with vendors and handling finance for project
  • Responsible for recruiting as per project needs
  • Planning and executing the New Joiner Orientation
  • Deck creation and other logistical planning
  • Software Product Centre launch: involvement in capacity planning and raising Procurement Requests for various electronics like TV, network cables etc..
  • Accenture Products and Platforms MD meeting: Complete logistic arrangement for the event
  • APP leadership visit: external logistic arrangement in the hotel was arranged and was on the ground to manage the event
  • Accenture Software community event: Over 1500 in various cities was centrally managed and budgetary was taken in account and administrated
  • GIDS: involvement in raising PR and working towards the execution at the external venue
  • Accenture software sports day: On grounds was involved with logistical operations and planning the entire event agenda
  • NPC event: involved in the security arrangement like entry badges to the facility with approvals from the duty manager, logistic for (food, auditorium arrangement)
  • Mobile App for GDN Industry Week: involvement in getting first cut of approvals to make the app function
  • Asset showcase for GDN Industry Week: initial arrangement that included booth setup with amenities (food, stationery) getting the quotations and working on the price with the events team and vendors who were supporting the event
  • Traveled to the event place to monitor and supervise the entire setup
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Executed the process of procuring the reward points for employees
  • Vendor management in terms of approving vendors with their profile suiting the company needs
  • Troubleshooting service products and upsell service plans to clients
  • Achievements:
  • Won award for excellence in project management and handling costs
  • Won best team award
  • Won best individual award in people engagement activities
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Cultivated interpersonal skills by building positive relationships with others.

Service Management– Business Associate

Infinite Computer Solution
09.2010 - 05.2012
  • Conducted research to identify new opportunities for bringing about innovation in events
  • Discussed specific requirements and expectations concerning the event with clients
  • Managed and developed a strategic plan of action to ensure that the cost of the event remains under the pre-determined budget
  • Searched and negotiated suitable venues or locations as per the requirement and budgetary constraints of client
  • Carried out all the functions as per legal guidelines and regulations
  • Worked on determining a suitable layout and theme for the event as per client’s specifications
  • Facilitated communication with professionals, including venue management, stand designers, caterers, contractors and equipment rentals to ensure efficient running of an event
  • Trained new and existing staff prior to the event so that all operations and duties were executed smoothly and as per clients’ guidelines
  • Achievements:
  • Won best individual award in highest sales in a quarter
  • Sutherland Global Services as support for Dell Hardware and Software in sales

Direct Sales Advisor

Sutherland Services
Chennai
01.2010 - 09.2010
  • Handled pre-sales consultation and, activities for,
  • Providing Tier 2 Support for the clients
  • Creation of tickets through the tools like ITSM and ITSP and also auditing the tickets
  • Conducted weekly/monthly status calls for the clients
  • Then moved into sale planning and made sale analysis for the client and excelled in it
  • Sold the highest number of printers in the team
  • People engagement activities
  • Was responsible for all the engagement activities for employees
  • Hardcore troubleshooting the errors and the working of Dell printers, Dell TV’s, Dell PDA’s
  • Troubleshooting on networking issue
  • Achieved aggressive monthly quota consistently.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Conducted weekly/monthly status calls for the clients

Sr. Executive

Vivanta By Taj
Bangalore
01.2008 - 01.2010
  • Team handling and instrumental in 100% achieving team target for lead generation, 95% conversion of prospects and 100% revenue achievement
  • Selling the banquets for conferences
  • Coordinating with the sales department for the same
  • Taking the comments from the guest and taking feedback for the service of the banquets
  • Designs new programs and sales campaigns, to develop additional sales from the various market niches
  • Client Servicing
  • Ensuring customer satisfaction by achieving delivery of service quality norms
  • Strategizing policies & procedures in the operating systems to achieve greater customer delight
  • Reviewing & interpreting the market trends/ client feedback to attune the business strategies as per the guest requirements & expectations
  • Achievement:
  • Won award in best performance as an individual

Education

Bachelor of Science -

SIHMTT, Hotel And Travel Management
06.2005 - 05.2008

J.K.K. Rangammal Hr. Sec. School
Komarapalayam, TamilNadu
06.2004 - 05.2005

SSCJ.K.K. Rangammal Hr. Sec. School
Komarapalayam, TamilNadu
06.2001 - 05.2002

Skills

Metric planningundefined

Racing

Participated in the VW Polo race, Coimbatore

Lone travel off road in Zanskar Valley, Leh

Timeline

Business Operations Team Lead

Accenture Solutions Pvt Ltd
05.2012 - Current

Service Management– Business Associate

Infinite Computer Solution
09.2010 - 05.2012

Direct Sales Advisor

Sutherland Services
01.2010 - 09.2010

Sr. Executive

Vivanta By Taj
01.2008 - 01.2010

Bachelor of Science -

SIHMTT, Hotel And Travel Management
06.2005 - 05.2008

J.K.K. Rangammal Hr. Sec. School
06.2004 - 05.2005

SSCJ.K.K. Rangammal Hr. Sec. School
06.2001 - 05.2002

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