Salender Tomer
Business Strategy and Improvement
Faridabad
Summary
With an experience of over 2.5 decades in the IT industry, I have a propensity towards next-gen technology innovations that drive digital economy and a commitment to exploring new market opportunities – benefiting partners and customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches. Versatile [Type] Management Analyst with advanced knowledge of financial, business development and operational areas. Steps into new areas with adaptable approach. Practiced project manager and problem-solver with 25 years of experience in IT and Services.
Overview
18
18
years of professional experience
Work History
APJ Strategy Leader-Lenovo ISG Channels
Lenovo Global Technology
12.2022 - Current
- Ensured long-term organizational sustainability by developing robust succession planning processes and fostering a culture of continuous learning among employees.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Identified growth opportunities through rigorous analysis of industry trends, competitive landscape, and customer needs.
- Delivered consistent year-over-year revenue improvement by implementing innovative Channel Programs and Solutions with Sales.
- Gathered, documented, and modeled data to assess business trends as per IDC and and regional market intelligence
- Evaluated emerging industry trends and adjusted company strategy accordingly to maintain a competitive advantage in the marketplace
- Mentored junior team members, providing guidance on best practices and strategies for success in the field of strategic leadership
- Enhanced organizational efficiency by streamlining processes, optimizing resource allocation, and implementing continuous improvement strategies
- Evaluated current processes to develop improvement plans
- Reviewed internal systems and organized training plans to address areas in need of improvement
National Channel Manager – Storage Platforms and Solutions
DELL TECHNOLOGIES
Gurugram
1 2019 - 11.2022
- Responsible for Business Development for Data Centre (ISG) Portfolio
- Accountable for Channel Storage & DPS BU and drive growth with strategic partners for MidRange, HCI & DPS
- Drive – Net New & Acquisition strategies
- Driving Business for SPS with Major SP/SI Partners (80% Revenue from Metal Partners)
- Strategic Planning and development of Large Infrastructure deals – Enterprise & Commercial Segments
- Spearheading Partner Program for Rebate and Incentives
- Align Dell EMC’s value position with partners’ strength, capability and business goals; enabling them to effectively position and sell the Dell Technologies Storage Portfolio
- Interlock with segment sales and Drive complete Channel Sales cycle (outlook, pipeline management, follow up & close)
- Sales & Business Achievement: Game Changer Award for driving Growth of MR-Storage.
- Managed online metrics and made recommendations for continued improvement and optimization
- Analyzed and reported on KPIs to validate and demonstrate success of Channel Development campaigns
- Created detailed sales reports and presented findings to executive leadership, informing data-driven decision-making processes
- Implemented channel account management strategies that improved channel satisfaction and retention rates
National Business Manager – Strategic Alliances
DELL TECHNOLOGIES
02.2018 - 01.2019
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
- Accountable for business unit and specific strategies to drive growth with large SP/SI partners
- Managed senior-level personnel working in marketing and sales capacities
- Drive collaboration, interlock and engagement on account planning (short and long term) between channel partners and internal segment sales
- Drive Coverage & Account planning for the end users through the channel
- Strategic Focus on entire DellEMC ISG Portfolio
- Strategic Planning and development of Large Infrastructure deals
- Special Focus on increase Share of wallet – Enterprise, Govt & BFSI and Commercial segment
- Partner hygiene/Partner Health Check i.e
- Coverage, LOBs depth, productivity, cross sell / profitability / ROI.
Senior Director Business Development – Large Proje
ORANGE BUSINESS SERVICES
Gurugram
01.2013 - 02.2018
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Managed senior-level personnel working in marketing and sales capacitiesResponsible for Business Development and Marketing of Solution Services by Orange in INDIA
- Accountable for business unit and specific personal objectives- contract signings, profit, expense, and CSAT
- Strategic Planning and development of Large Infrastructure Opportunities
- Managing Team of Key Account Managers for Public Sectors and Enterprise
- Represented Orange at Tech-Sabha and Kerala E-Health Symposium
- Conducting Regional Technical Seminars/Conclave in India for Enterprise and Public Sector clients
- Sales & Business Achievement: Conquest 2015 progress Award for Govt & Public Sector BU growth.
- Improved customer experiences to increase renewal rates, reduced churn and enhanced support services.
- Monitored and coordinated workflows to optimize resources.
- Established team priorities, maintained schedules and monitored performance.
- Optimized operational processes using analytics tools to address client-specific metrics
- Established team priorities, maintained schedules and monitored performance
- Improved customer experiences to increase renewal rates, reduced churn and enhanced support services
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Prioritized and allocated valuable resources to meet business targets
Business Manager – Critical Facilities Services
HP INDIA SALES PVT LIMITED
03.2008 - 01.2013
- Responsible for Business Development and Marketing of HP DATACENTER SERVICES (CFS)
- Responsible for P&L and Revenue recognition of the business
- Solution and Architecting, designing, of DATACENTER BUILD for Key clients and to competitive bids with clear focus to harness such opportunities for pull through of HP Hardware and Software
- Estimation and costing for DC Solutions like Phased DCs , Multihybrid DC’s, Containerized DC solutions
- Representing HP on panel discussions at various Technical Seminars and Platforms like CII, NASSCOM, Datacenter Dynamics
- Conducting Regional Technical Seminars/Conclave in India for Enterprise clients for Critical Facilities Services
- Sales enablement and vendor development
- Achievement: APJ TS Star Country Award for TS Critical Facilities Services
- India TS Achiever Award for Most Economic DC Build for Medanta Hospitals.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes
- Developed comprehensive risk management strategies to minimize potential threats to business stability
Technical Manager-Site & Facility Services
IBM INDIA PVT LIMITED
04.2006 - 02.2008
- Responsible for handling of Delivery of services, Technical and commercial Project Presentations to clients
- Technical and financial project Management, revenue generation for the projects
- Managing the Project activities Establishing vendors and execution team
- Consultancy for Site Audits and Assessments for High Density Datacenters
- Technical Assessment & Delivery Assurance of Proposals and SOW related to Site & Facility Businesses
- Imparting training on technical competencies to the team of Technical SMEs
- Achievement: Received APJ ITD Star Award 2008 for Delivery Excellence
- Received Bravo Award for achieving Successful Acceptance of Bharti-Airtel CPDC.
Education
Diploma in Electrical Engg -
G B Pant polytechnic, Board of technical Education, Delhi
Certified Data Center Professional -
EPI
SingaporeCertified Data Center Specialist -
EPI
SingaporeSkills
Strategic Engagementundefined
Additional Information
Former panel Member to BEE & CII initiative for developing Datacenter Standards for Indian Industry.
Previous Experience
Prior to year 2006, I was involved with various organizations across IBMS, Infrastructure, Software and Services domains, in diverse geographies. My years of association with technology companies has helped me decipher customers’ pain points and partners’ business requisites.
I believe in employing long-term, value propositions to build sustainable and high growth businesses. A revenue-driver with a passion to create compelling end-user experiences. And with my interest in exploring and leveraging new market opportunities, I stay pertinent to the changing business dynamics.
Publications
http://in.linkedin.com/in/shailendratomar
Timeline
APJ Strategy Leader-Lenovo ISG Channels
Lenovo Global Technology
12.2022 - Current
National Business Manager – Strategic Alliances
DELL TECHNOLOGIES
02.2018 - 01.2019
Senior Director Business Development – Large Proje
ORANGE BUSINESS SERVICES
01.2013 - 02.2018
Business Manager – Critical Facilities Services
HP INDIA SALES PVT LIMITED
03.2008 - 01.2013
Technical Manager-Site & Facility Services
IBM INDIA PVT LIMITED
04.2006 - 02.2008
National Channel Manager – Storage Platforms and Solutions
DELL TECHNOLOGIES
1 2019 - 11.2022
Diploma in Electrical Engg -
G B Pant polytechnic, Board of technical Education, Delhi
Certified Data Center Professional -
EPI
Certified Data Center Specialist -
EPI
Similar Profiles
Sandeep KumarSandeep Kumar
Managed Services IT Consultant (Lead) at Lenovo Global TechnologyManaged Services IT Consultant (Lead) at Lenovo Global Technology
Stanley YenStanley Yen
People Manager – PM Office (Firmware) at Lenovo Global Technology (Taiwan) Ltd.People Manager – PM Office (Firmware) at Lenovo Global Technology (Taiwan) Ltd.
Jaroslav LiptákJaroslav Lipták
NA & LA ISG Pricing & Profit manager at Lenovo Global Technology SlovakiaNA & LA ISG Pricing & Profit manager at Lenovo Global Technology Slovakia
DEEPTI KHURANADEEPTI KHURANA
Accounts Manager, HR & Administrator at SKS Law AssociatesAccounts Manager, HR & Administrator at SKS Law Associates
Santosh SahooSantosh Sahoo
Article Assistant at Grant ThorntonArticle Assistant at Grant Thornton