Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Accomplishments
Disclaimer
Timeline
Generic

SALIHA

-
Bengaluru

Summary

Experienced professional with 6 years in accounting systems and banking. Skilled in analyzing and solving problems, with a proven track record of efficiency and goal-oriented mindset. Excellent communication skills, high moral values, and a professional approach. Passionate about applying theoretical knowledge to drive organizational success as part of a team of intellectuals.

Overview

7
7
years of professional experience
1
1
Certification
2
2
Languages

Work History

Sales Officer-CASA INBOUND

ICICI BANK LTD
11.2015 - 10.2017
  • New customer Acquisition CASA numbers (includes Current Accounts, Savings Accounts, and Attachment Products)
  • To maintain relationship with Customers for Balance Maintaining & other services required
  • HR activities in Recruitment Documentation
  • Tele calling
  • Enhanced customer satisfaction with timely follow-ups and personalized service.
  • Responded to customer needs by answering questions and providing detailed information about Savings and current account.
  • Cultivated strong relationships, establishing trust and loyalty among clients.

Accounts Assistance

THE CHENNAI MOBILE
06.2014 - 10.2015
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Prepare the production's accounts and process payments.
  • Maintaining in petty cash.
  • Maintains various operating transaction i.e. Revenue and expenditure Auditing, Financial forecasting
  • Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Communicated regularly with customers regarding account questions and issues.

Accounts Assistance

AIKON ENGNEERING
03.2011 - 06.2014
  • Preparing Invoices and follow up to client for Payment received.
  • Preparing vendors payment and vendors reconciliation.
  • Preparing MIS report.
  • Responsible for updating account records and book keeping.
  • Maintain General Ledgers.
  • Responsible for documentation.
  • Customers doubts Clarification through the phone calls
  • Material inward inspection check
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Maintained an organized filing system for easy access to financial documents, improving overall efficiency.
  • Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.

Education

Bachelor of Commerce - Commerce

Annamalai University
Coimbatore, India
04.2001 -

HSC - Commerce

Ramasamy Chettiyar Gov.Girls.Hr.Sec School
Coimbatore, India
04.2001 -

SSLC -

ST.Philominas High School
Coimbatore, India
04.2001 -

Skills

Customer inquiry management (CIM)

Certification

Diploma in Computer Professional

Personal Information

  • Father's Name: Balakrishnan (Late)
  • Date of Birth: 06/03/93
  • Marital Status: MARRIED

Accomplishments

    Awards & Recognition

    - Certificate of Excellence - Jan 2016

    - Certificate of Appreciation - Aug 2016

    - Appreciation Certificate - Jan 2017

Disclaimer

I hereby declare that the above information about me is accurate to my knowledge. If you will give me the opportunity, I will give my best to achieve the objectives of your company or organization.

Timeline

Sales Officer-CASA INBOUND

ICICI BANK LTD
11.2015 - 10.2017

Accounts Assistance

THE CHENNAI MOBILE
06.2014 - 10.2015

Accounts Assistance

AIKON ENGNEERING
03.2011 - 06.2014

Diploma in Computer Professional

06-2009

Bachelor of Commerce - Commerce

Annamalai University
04.2001 -

HSC - Commerce

Ramasamy Chettiyar Gov.Girls.Hr.Sec School
04.2001 -

SSLC -

ST.Philominas High School
04.2001 -
SALIHA -