Salim Mulani
sales and management
Pune
Summary
Dynamic professional with a proven track record at Men in Black Global Protection Services, excelling in customer service and problem-solving. Skilled in sales expertise, I consistently surpassed targets and fostered strong client relationships, leading to a high percentage of repeat business. Adept at active listening and delivering tailored solutions for diverse client needs.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Receptionist and Floor Officer
Men in Black Global Protection Sevices
12.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Sales Team Leader
Adifields
09.2020 - 12.2022
- Mentored junior team members to develop their skills and advance their careers with the company.
- Built strong team by recruiting and developing top sales talent.
- Managed a high-performing sales team, consistently achieving and surpassing set targets.
- Led weekly sales meetings to review performance metrics and develop action plans for continuous improvement.
Sales Executive
Rulaunce
03.2018 - 03.2020
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Education
MBA - Marketing Management And Research
JSPM UNIVERSITY
WAGHOLI PUNE 04.2001 -
Bachelor of Arts - English Literature
YCMOU UNIVERSIY NASHIK
Indapur, India 04.2001 -
Skills
Customer service
Timeline
Receptionist and Floor Officer
Men in Black Global Protection Sevices
12.2022 - Current
Sales Team Leader
Adifields
09.2020 - 12.2022
Sales Executive
Rulaunce
03.2018 - 03.2020
MBA - Marketing Management And Research
JSPM UNIVERSITY
04.2001 -
Bachelor of Arts - English Literature
YCMOU UNIVERSIY NASHIK
04.2001 -
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