Salim Shazada
Bengaluru
Summary
Results-driven Administration & Operations professional with over 10 years of experience in data tracking, institutional reporting, and operational workflows. Expertise in Advanced Excel, Power BI, SAP, KPI tracking, and process automation. Aiming to leverage operational discipline and reporting skills in a Senior MIS or administrative role within a forward-thinking organization.
Overview
2
2
Languages
1
1
Certification
16
16
years of professional experience
Work History
Operations & Administration Manager
Independent Business Venture
02.2022 - 02.2026
- Managed administrative, logistical, and operational workflows to optimize processes for independent business initiative.
- Directed vendor coordination and resource allocation to ensure conformity with documentation and regulatory standards.
- Managed inventory tracking and financial planning, delivering insights for enhanced business performance reporting.
Team Lead – Operations & Reporting
Infosys BPO
02.2021 - 10.2022
- Led and mentored operations team, establishing performance metrics and reporting structures to enhance accountability.
- Conducted training sessions and performance reviews while coordinating workflows across departments to streamline operations.
- Managed operational documentation and month-end reports, handling escalations to ensure timely resolution.
Process Lead – Data & Compliance
Capgemini Technology Services India Limited
11.2017 - 11.2019
- Developed and delivered weekly and monthly reporting decks for management review meetings to facilitate data-driven decision-making.
- Monitored and updated KPI reports across company codes, ensuring adherence to operational compliance standards.
- Coordinated onboarding support and created documentation training for new hires to streamline their integration into the company.
Senior Professional – Operations & Vendor Management
Novo Nordisk
03.2013 - 05.2017
- Managed master data reporting, reconciliations, and open item tracking to ensure data accuracy and integrity.
- Addressed vendor queries with structured communication and reporting to enhance vendor relationships.
- Proposed and executed system enhancements and automation initiatives to improve operational workflows.
Operations Executive / Accounts Officer
Cognizant Global Service & Siemens Technology
05.2010 - 01.2013
- Oversaw invoice processing, 3-way matching, and transaction verification to ensure accuracy.
- Ensured data accuracy and compliance within tight deadlines.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
Education
Bachelor of Commerce - B.Com
M.S. Ramaiah Degree College
Bengaluru01-2009
Skills
Project management
Process Improvement
Data Analysis & Dashboarding
MIS Reporting
Advanced Microsoft Excel
Microsoft Power BI
SAP
Additional Information
Onshore KT - Travelled to Shanghai (China) for end to end transition of AP process and help desk.
· Onshore KT - Travelled to France (Charters) for end to end transition of AP process. Worked hard in creation of Documentation, Process improvement programs and stabilized the same.
· Remote transition for both AP and vendor management process from Europe
Certification
Data Science
Timeline
Data Science
08-2025
Operations & Administration Manager
Independent Business Venture
02.2022 - 02.2026
Team Lead – Operations & Reporting
Infosys BPO
02.2021 - 10.2022
Process Lead – Data & Compliance
Capgemini Technology Services India Limited
11.2017 - 11.2019
Senior Professional – Operations & Vendor Management
Novo Nordisk
03.2013 - 05.2017
Operations Executive / Accounts Officer
Cognizant Global Service & Siemens Technology
05.2010 - 01.2013
Bachelor of Commerce - B.Com
M.S. Ramaiah Degree College
Core Competencies
- Team Leadership & Mentoring
- Cross-Departmental Coordination
- Advanced Excel & Power BI
- MIS Reporting & Dashboard Management
- SAP Environment
- KPI Tracking & Data Reconciliation
- Process Documentation & Compliance
- Vendor & Stakeholder Management
- Workflow Automation & Reporting