SALIM IMAM MULLA
Sankh
Summary
Experienced Banking Professional with expertise in transaction processing, customer service, and financial product promotion. Skilled in handling deposits, withdrawals, and account operations while ensuring regulatory compliance. Strong background in gold valuation, loan recovery, and resolving customer inquiries efficiently. Proven ability to communicate effectively with clients, address account discrepancies, and manage overdue payments.
Overview
4
4
years of professional experience
Work History
Teller
DCB Bank Ltd
09.2023 - Current
- Processed deposits, withdrawals, and account transfers efficiently.
- Resolved customer queries related to account details and transaction processing.
- Directed account operations regarding openings and closings.
- Deepened understanding of bank products to strategically promote offerings such as savings accounts, fixed deposits, loans, and credit cards.
- Performed comprehensive analyses to determine gold value.
- DCB Bank is a private bank providing various banking products and services.
- Processed customer transactions efficiently using DCB Bank's banking systems.
- Educated clients about digital banking tools and services offered by DCB Bank.
- Assisted customers with account inquiries and provided product information.
- Reviewed compliance policies and procedures to ensure regulatory adherence.
- Evaluated gold purity using advanced testing techniques and equipment.
Collection Executive
ICICI Bank Ltd (adma solution Pvt Ltd)
01.2022 - 09.2023
- Recovered liabilities from delinquent loans.
- Communicated effectively with customers.
- Resolved customer inquiries efficiently and promptly.
- Answered customer questions regarding account discrepancies or problems.
- Communicated with customers to discover reasons for overdue payments.
- ICICI Bank is a leading private sector bank offering various banking services.
Education
B.COM -
RKP College Sankh
Kolhapur10+2 - Science
RBP School And College Sankh
Sankh10th -
RBP School And College Sankh
SankhSkills
- EXCEL
- Google Sheets
- KYC
- Powerpoint
- Microsoft Office Proficiency
- Data Management in Google Sheets
- Account management
- Email Management
- Cash handling
- New teller training
- Financial services
- Customer relationship building
- Account updating
- Sales and Cross-selling
Accomplishments
Successfully provided banking services and helped increase customer satisfaction through effective assistance and problem-solving.
Personal Information
Date of Birth: 13/01/2000
Languages
- Hindi
- Marathi
- English
- Kannada
Contacts
7757897703, salimkhan55.sk9@gmail.com, LinkedIn/Portfolio
Timeline
Teller
DCB Bank Ltd
09.2023 - Current
Collection Executive
ICICI Bank Ltd (adma solution Pvt Ltd)
01.2022 - 09.2023
B.COM -
RKP College Sankh
10+2 - Science
RBP School And College Sankh
10th -
RBP School And College Sankh