Summary
Overview
Work History
Skills
Timeline
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Sally Rodriguez

Elkhart

Summary

Dynamic Office Administrator with a proven track record at River Oaks Community Church, excelling in event planning and financial management. Expert in project management and fostering team collaboration, I successfully enhanced operational efficiency and improved stakeholder communication, ensuring compliance and effective grant support. Recognized for my proactive approach and strong leadership skills.

Overview

14
14
years of professional experience

Work History

Office Administrator

River Oaks Community Church
08.2022 - 06.2025
  • Led and executed all River Oaks-related events, including vendor coordination and creation of Sunday morning service content
    Managed payroll and tracked all employee time-off requests
    Balanced financial records and ensured accurate bookkeeping
    Oversaw building security, key issuance, and space rentals
    Served as primary liaison to all non–Kids Ministry volunteer teams
    Managed staff workflow through a project management system, ensuring accountability and timely completion of tasks
    Created and delegated all projects and tasks within the project management platform
    Acted as the primary point of contact for the congregation, providing responsive communication and support
    Processed financial transactions, including check deposits and disbursements
    Administered internal software platforms including Church Community Builder (CCB) and PushPay
    Maintained and managed all office equipment and associated vendor contracts
    Assisted with grant execution and ensured compliance with Indiana laws regarding vehicles, tax status, and nonprofit regulations
    Conducted weekly cash counting and financial reconciliation
    Managed all internal staff and leadership communications
    Served as Executive Assistant to the Lead Pastor, managing his calendar, weekly planning needs, and strategic agenda

Store Manager

TJX Companies
09.2011 - 11.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Implemented a loyalty program that boosted repeat business and increased overall sales revenue.

Skills

  • Event Planning & Coordination
  • Payroll & HR Administration
  • Bookkeeping & Financial Management
  • Building Operations & Security
  • Volunteer & Team Coordination
  • Project Management
  • Congregational & Stakeholder Communication
  • Software & Systems Management
  • Compliance & Grant Support
  • Executive Support
  • Internal Communication

Timeline

Office Administrator

River Oaks Community Church
08.2022 - 06.2025

Store Manager

TJX Companies
09.2011 - 11.2022

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Sally Rodriguez