Salman Ahmed

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Handle customer complaints, concerns, and inquiries in professional manner.
• Provided weekly work schedules to employees to accommodate business demands and vacation request
• Rotated merchandise and displays to feature new products and promotions
• Reviewed sales and gross profit report to company efficiency

• Managed over 50 customer calls per day
• Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
• Scheduled daily store meetings for all employees
• Managed inventory control, cash control and store opening and closing procedures
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Rotated stock to achieve optimum appeal and minimize shrinkage.

• Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
• Managed inventory control, cash control and store opening and closing procedures.
• Prepared annual budgets with controls to prevent overages.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

• Greeting to customer, listening their requirements and presenting appropriately to make Sale Maintain garment care/tidy and product Re filling from stock room by daily basis.
• To high-light new arrivals as its receives To upgrade MPM merchandise presentation manner Cashiering
• Optimized sales through effective customer experience and selling (up selling, cross selling and add-on selling)
• Techniques To know fast mover and slow mover product and updating to Department manager to support store teams by taking action to reduce stock loss or shrinkage. respond to constructive feedback
• Attending team meeting and sharing best practice with colleagues.
• Maintained excellent attendance record, consistently arriving to work on time.

High School

Under Graduate