Salman Ifthiqar
Dubai
Summary
Profile Summary Over 10 years of experience in Retail, Hospitality Banking operation. Enthusiastic professional with proven ability to establish long term rapport with clients and to achieve targets. Focussed to deliver high standard of customer service and satisfaction is my biggest asset. Able to perform well in self-managed and team-based environments. Quick learner and negotiation skills. Possess excellent listening and responding skills. Capabilities in managing multiple priorities, a go-getter with strong communication, coordination, interpersonal & networking capabilities. Flexible and adaptable to new environments and people.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Data Consultant
Emirates NBD
Dubai
04.2021 - 09.2023
- Supported Credit Specialists on funding new business deals, restructures, Letters of Credit, and loan-related fees, as well as critical loan documentation requirements validated sufficient loanable value on all secured loans with Collateral Monitoring.
- Worked closely with Credit Administrators, Service Officers and Structured Lending Specialists on investigations, resolutions, and status updates to ensure that the past due obligations of principal and interest
- Libor loans and commitment fees, are monitored and controlled to mitigate risk and fulfil business requirements
- Performed data integrity procedures between the product processor and the credit database to ensure reliable and accurate information.
- Generated reports detailing findings and recommendations.
- Created and managed project plans, timelines and budgets.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Implemented practices and procedures to reduce expenditures and increase savings.
- Supported clients with business analysis, documentation, and data modeling.
Account Manager
OYO Hotels & Home’s Pvt Ltd
Bangalore
02.2017 - 11.2020
- Achieved increased URNs (Used room nights) thereby achieving monthly set targets
- Responsible for signing up travel agents across the region into the affiliate program
- Maintained monthly sales tracker, plan and executed market site visits for the assigned region
- Coordinate with sales and reservation team for all room bookings and provide training to all customer service coordinators and assist to resolve all issues
- Manage all guest issues and ensure response to all queries and monitor flow of dining rooms and recommend ways to increase revenue
- Collaborate with maintenance and operations department to resolve all guest issues and maintain inventory of all guest rooms.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
Education
Master of Business Administration -
Amity University
Mysore 07.2021 - 06.2023
Bachelor Degree - Accounting And Finance
Amity University
Mysore 06.2016 - 06.2019
Skills
Disaster Recovery Planning
Data Warehousing
Strategic planning
User support
Analysis & Evaluation
Configuration management
Budgeting /Financial Planning
Processes and procedures
Reporting capabilities
Network Development / Operations
Team Leadership & Development
Project Management
Server Management
Information Protection /Security
Timeline
Master of Business Administration -
Amity University
07.2021 - 06.2023
Data Consultant
Emirates NBD
04.2021 - 09.2023
Account Manager
OYO Hotels & Home’s Pvt Ltd
02.2017 - 11.2020
Bachelor Degree - Accounting And Finance
Amity University
06.2016 - 06.2019