MSCIT(Microsoft Ofice)
Salman Shaikh
Fine Jewellery Specialist
Mumbai
Summary
Excellent visual perception, critical thinking and deductive reasoning skills. Advanced knowledge of diamonds, colored stones, precious metals and jewelry features. Demonstrated success in building rapport with co-workers and customers. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Accomplished Jewelry Sales professional skilled in establishing lasting relationships with clients and management staff. Expert in jewelry and Retail sales with training in POS system operation. Known for reliability and closing sales quickly. Organized retail professional with more than 14 years working in sales. Highly experienced in handling the most challenging situations with poise and patience. Looking to take on a new role utilizing excellent persuasion skills to drive successful sales.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Fine Jewelry Specialist
Harding Brothers Retail Limited( Cruise Ship)
Bristol
05.2022 - Current
- Displayed merchandise by arranging in appealing ways to boost sales.
- Worked with other sales associates to deliver excellent customer service and cut wait times at registers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Attended company trainings and seminars on such topics as customer engagement strategies, marketing and promotions and attaining sales goals and milestones.
Jewellery Sales Consultant
Fiona Solitaires Pvt.Ltd
Mumbai
09.2021 - 04.2022
- Resolved problems, improved operations and provided exceptional service.
- Excellent communication skills, both verbal and written.
- Developed strong communication and organizational skills through working on group projects.
- Self-motivated, with a strong sense of personal responsibility.
Store Manager
Saver's Choice Garments And Footwear
Mumbai
04.2019 - 08.2021
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
Senior Sales Associate
Pure Gold Jewelers(Bahrain City Centre Mall)
Manama
04.2018 - 04.2019
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Handled cash register operations and customer transactions to process payments.
- Performed inventory control procedures to manage stock.
Sales Associate
Pure Gold Jewelers ( Muscat Duty Free At Muscat International Airport)
Muscat
05.2016 - 03.2018
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
Store Manager
Saver's Choice Garments And Footwear
Mumbai
01.2015 - 12.2015
- Approved regular payroll submissions for employees.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed inventory control, cash control, and store opening and closing procedures.
Store Manager
Marhaba Jeweler CO.W.L.L
Doha
01.2014 - 11.2014
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Managed inventory control, cash control, and store opening and closing procedures.
Store Manager
Krishna Pearls And Jewellers(Mumbai International Airport)
Mumbai
10.2010 - 12.2012
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Developed and implemented successful staff incentive programs to motivate employees.
- Raised property accuracy and accountability by creating new automated tracking method.
Senior Sales Executive
Ocassions Events
Mumbai
02.2008 - 12.2008
- Developed relationships with high-profile clientele by successfully employing Type sales techniques.
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
Education
Bachelor Of Commerce - Accounting And Business Management
The Globe Open Universty
Nagaland 06.2007 - 06.2010
Skills
Jewelry storage
Merchandising
Sales expertise
Store opening and closing
Inventory
Retail Sales
Cash Handling
Stocking and replenishing
Reports and analysis
Product and service sales
Promotions
Marketing
Software
POS Billing
Timeline
Fine Jewelry Specialist
Harding Brothers Retail Limited( Cruise Ship)
05.2022 - Current
Jewellery Sales Consultant
Fiona Solitaires Pvt.Ltd
09.2021 - 04.2022
Store Manager
Saver's Choice Garments And Footwear
04.2019 - 08.2021
Senior Sales Associate
Pure Gold Jewelers(Bahrain City Centre Mall)
04.2018 - 04.2019
Sales Associate
Pure Gold Jewelers ( Muscat Duty Free At Muscat International Airport)
05.2016 - 03.2018
Store Manager
Saver's Choice Garments And Footwear
01.2015 - 12.2015
Store Manager
Marhaba Jeweler CO.W.L.L
01.2014 - 11.2014
Store Manager
Krishna Pearls And Jewellers(Mumbai International Airport)
10.2010 - 12.2012
Senior Sales Executive
Ocassions Events
02.2008 - 12.2008
Bachelor Of Commerce - Accounting And Business Management
The Globe Open Universty
06.2007 - 06.2010