Salman Shariff

• A result-oriented professional with over 7 years of experience in Operations and Process Excellence Skilled in scrutinising and understanding trade finance documents as per International Banking Practices Completed Process Migration for Industry Standardization SAIG Settlement to PEXA (Drawdown9-s)
• Keen customer-centric approach with skills in addressing client priorities and resolving escalations within prescribed TAT, thereby attaining client delight and high compliance scores Successfully provided inputs to the Developer Team and guided the members on the automation of the process Excellence in project planning & implementation including scope management, activity sequencing, cost estimation, risk analysis and quality management Initiated Automation for CRN Linking, Lean and Process Improvement projects Expertise in Transition of DLP into drawdown team from Melbourne Displayed paramount efforts in Banking Operations Management; capable of analysing business processes and leading process improvement initiatives with focus on providing benefits like increased process efficiency, reduced cost, reduced ops risk and improved quality of service Expertise in setting out delivery standards for managing accounts and various operational areas, implementing quality systems to facilitate a high-quality experience, while adhering to the SLAs Impeccable record of motivating teams that excel in delivering business value with high morale & low attrition; recruiting, leading, training and monitoring the members for maintaining excellence in service operations

• Date of Birth: 08/10/91
• Gender: M

Six Sigma (Green Belt) Cardiff University