Salman Zia

Overall 20 years of experience. In B2B, HR T&D (soft skill training), 15 years of experience. Summary of my career Conducted training programs across schools, Colleges, Management Institutions, & many other corporate sectors. Hiring new speakers, conduction induction training. Imparted training on, work life balance, mindset transformation, team building, leadership skills and conducted many faculty development programs in schools and colleges. Counseling, mentoring and coaching is also one of my major strength. Having strong analytical skills. I am into learning and development from the last 14 years. Designed training programs as per the industry requirements. Assuring a positive & valuable change in the participant’s behavior at the end of the training program.

• Identifying training needs on Language/Communication/Soft Skills, conducting programmes & measuring effectiveness
• Designing & developing training modules & customize training programmes based on training need analysis to enhance manpower skills & efficiency
• Leading teams towards higher service level percentage by checking sample calls on a weekly basis
• Marketing & Business Development
• Initiating & developing relationships with key decision makers in target organizations forbusiness development
• Relationship management with corporate clients of the area
• Formulating long term/short term strategic plans in changing Market Dynamics to enhance the business opportunity
• Industrial Training
• Training Of a Trainer With Unitech Wireless (Uninor) To Train Distributors
• Key Account Managers & Sales Executives for Process & Product of the company GURGAON (HARYANA)
• Industrial Training with Hero Mindmine NEW DELHI, It involves Customer Service, Selling and up selling of Durable & Non Durable Commodities and Professional Communication
• Academic Qualification
• M.com (private) from Barkatullah University., Bhopal M.P