Salman Shaikh

1: Transaction monitoring:

• Monitoring, analyzing transactions & providing support to the cybercrime investigation, Financial Risk Management (FRM), etc.
• Handling fraud monitoring (transaction monitoring) of IMPS, UPI, NEFT, AEPS,RTGS, and debit card transactions in the CLARI5 tool.
• Calling on suspicious transactions for confirmation from customers.
• Analyzing fraud trends is followed by setting up rules for transaction monitoring to identify fraud.

2: Cyber Police Portal:

• Handling cyber police portal cases on a real-time basis.

• Provide the beneficiary details to the respective bank’s / LEA’s through the cyber police portal.

• Taking a decision on a fraudulent transaction and placing a debit freeze on the basis of a complaint.

• Law enforcement agencies provide the details via mail according to requirements.

3: Additional Activities:

• Auctioning on live mail as per requirement.
• Maintain MIS on a daily basis.
• Mentored junior staff members, helping them develop their skills and advance in their careers.

• Handling Team and Guided them for Company Products also Guided for Grow Business
• Procuring new clients through direct contact, word-of-mouth, and collaboration with marketing department
• Maintain fruitful relationships with clients and address their needs effectively
• Research and identify new market opportunities & identify new revenue opportunities
• Attending networking activities to research and connect with prospective clients
• Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals
• Creating and maintaining list of prospective clients; maintaining database (CRM and Excel) of prospective client information
• Support the team with other responsibilities as required.

• Handle Western Union Money Transfer
• Prepare Currency Bills with Proper Documentation
• Audit all Currency Bills of other FFMC.

• Knowledge of Teaching Operating Systems: Windows XP, Vista, Windows 7
• Teaching Students the Latest Computer Skills
• Teaching Software: MS Office, Tally 9.0, DTP, Web-Designing (Corel draw, Page Maker and Photoshop).