MS WORD
MOHAMED SALMAN S
OFFICE ASSISTANT AND EDUCATIONAL TRAINER
Kollam
Summary
Enthusiastic training professional successful at developing training plans and supplementary materials to help students excel. Works under strict deadlines and makes independent judgments about effectiveness of training. Comfortable with remote training technology and methodologies.
Overview
9
9
years of professional experience
Work History
AMAZON IHS TRAINER
Amazon
08.2019 - 03.2024
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Front Office Assistant
Jio Center
08.2017 - 06.2019
- Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
- Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
- Collaborated with team members to improve overall front office performance through consistent feedback and process improvement suggestions.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
CNC Programmer
ARISTOCRAT INDUSTRIES
06.2015 - 07.2017
- Established strong working relationships with machine operators, fostering open communication lines and facilitating quick resolution of any programming-related issues.
- Programmed work paths for both mills and lathes.
- Designed work paths for custom projects, selecting appropriate parameters for speed, feed rates and tool selection.
- Provided technical support for shop floor personnel, assisting with setup procedures and addressing any issues related to CNC programs.
Education
Bachelor of Arts - Psychology
IGNOU
KOLLAM 04.2001 -
Skills
Analytical Thinking
Training Program Design
Time Management
Problem-Solving
Public Speaking
Planning and coordination
Materials Preparation
Student Engagement
Interpersonal Communication
Teamwork and Collaboration
Leadership Development
Goal Setting
Software
MS EXCEL
ONE NOTE
PHOTOSHOP
AFTER EFFECTS
ARTCAM
Interests
MUSIC
READING
SPORTS
Timeline
AMAZON IHS TRAINER
Amazon
08.2019 - 03.2024
Front Office Assistant
Jio Center
08.2017 - 06.2019
CNC Programmer
ARISTOCRAT INDUSTRIES
06.2015 - 07.2017
Bachelor of Arts - Psychology
IGNOU
04.2001 -