Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Salmina Joana Xavier

Cranford

Summary

Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Organized Receptionist known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction. Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Overview

8
8
years of professional experience

Work History

Admin

Aramex
Slough
10.2024 - 12.2024
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Prepared reports on various projects for management review.
  • Assisted with budget preparation and tracking of expenses.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Maintained positive working relationship with fellow staff and management.
  • Implemented filing systems to improve document organization and retrieval.

Receptionist

Radisson Blu Kenilworth
Central London
05.2024 - 10.2024
  • Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
  • Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Scheduled and confirmed appointments.
  • Assisted in the preparation of regularly scheduled reports by collecting and analyzing information.
  • Verified visitors' identification cards before allowing access to the building.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.

Executive Manager

Taj India Tours
Vasco Da Gama
11.2019 - 04.2024
  • Processed payments accurately, ensuring seamless transactions.
  • Managed hiring and talent development programs.
  • Provided direct management of key functional managers and executives in business unit.
  • Monitored market trends, competitive activities, customer feedback, and industry developments.
  • Negotiated contracts with vendors, suppliers, customers, and other partners.
  • Delegated work to staff, setting priorities and goals.
  • Identified training needs for staff members in order to improve their job performance.
  • Prepared staff work schedules and assigned team members to specific duties.

Receptionist

Cidade De Goa
Panjim
01.2017 - 10.2019
  • Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Scheduled and confirmed appointments.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Sorted incoming mail and directed to correct personnel each day.
  • Prepared welcome packages for new hires.
  • Greeted visitors and provided them with assistance.
  • Scheduled appointments for clients, customers, and other visitors.

Education

Some College (No Degree) - Accounting And Finance

St. Andrews College
St. Andrews College

Skills

  • Personable and approachable
  • Policy writing
  • Administrative improvement
  • Reporting and documentation
  • Orientation and training
  • Customer service
  • Time management
  • Report generation
  • Information management
  • Schedule coordination
  • Team collaboration
  • Attention to detail
  • Process improvement
  • Goal setting
  • Vendor management
  • Travel arrangements
  • Record preparation
  • Work Planning and Prioritization
  • Email management
  • Data entry
  • Executive support

Languages

English
First Language
Hindi
Intermediate (B1)
B1
Konkani
Elementary (A2)
A2
Punjabi
Beginner
A1

Timeline

Admin

Aramex
10.2024 - 12.2024

Receptionist

Radisson Blu Kenilworth
05.2024 - 10.2024

Executive Manager

Taj India Tours
11.2019 - 04.2024

Receptionist

Cidade De Goa
01.2017 - 10.2019

Some College (No Degree) - Accounting And Finance

St. Andrews College
Salmina Joana Xavier