Saloni
Education
Delhi
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
University Operations Manager (Global)
Leverage Edu
04.2023 - Current
- Handling University Operations at Globally (Uk/Nigeria/Nepal/Dubai/Germany/Malta)
- Reduced turnaround time for Offers Letters through effective resource Communication with University representatives and team management.
- Counseling and Guiding counselors for best Suited Choices as per the demands of students and the counselors
- Working on Fresh Desk and Leverage Edu's Student Success Portal to ensure the concerns od counselors and Universities gets resolved on time.
- Maintaining end-to-end contact with the Internal teams and universities.
Senior Student Counselor
Leverage Edu
11.2021 - 03.2023
- Handling UK segment (Major) and Canada/USA (Minor)
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Managing Students journey from Building profiles till the time student reaches their Dream University
- Counseling and Guiding for best Suited Choices, Application submission to Deposit payments, maintaining higher Satisfaction level
- Working on Leverage Edu Launchpad Application for communication with students and to keep a track on productivity
- Maintaining end-to-end contact with the students and universities.
Business Development Associate (Univalley)
Leverage Edu
06.2021 - 10.2021
- Interactive telephonic as well as video meets for sales conversion for the organization
- Marketing of Leverage Edu services to the prospect students, was the apex objective of the job, further meeting the requirements of different individuals and ultimately meeting the Student needs
- Meeting out time bound targets effectively and efficiently
- Maintaining customer relationship with students, being the face of the company
- Always meeting the requirements of the students by proper counseling.
Education
Post Graduate Diploma in Management (Human Resource Management) - Human Resources Management
NMIMS Global Access School For Continuing Education
Mumbai, Maharashtra 08.2019 - 05.2021
N4 Level
Nihonkai Japanese Language School
Delhi 03.2021
BBA - Business Management
Maharaja Agrasen Institute of Management Studies, GGSIP University
Delhi, Delhi 04.2016 - 04.2019
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CBSE Class XII (Commerce)
Delhi, Delhi 01.2016 -
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CBSE Class X
Delhi, Delhi 01.2014 -
Skills
- Staff Training and Development
- Business Development
- Operations Management
- Problem-Solving
- Managing University Relations
- Contract Management
- P&L Management
- Managing University Commission
- Performance monitoring
- Maintenance Planning
- Strategic Planning
- Team Leadership
Language Proficiencies
Proficient in English and Hindi, intermediate knowledge of Japanese (Reading and Writing).
Activities
- Core Team Member, MAIMS Organising Committee, Delhi, Delhi, 2016, 2019
- President Creative Arts Society, MAIMS, Delhi, Delhi, 2018, 2019
- Vice President Creative Arts society, MAIMS, Delhi, Delhi, 2017, 2018
Community Service
Rotaract, Delhi, Blood Donation Campaigns by Retract Delhi, India., 2017, 2019
Projects
1. Consumer Behaviour on Online Shopping from Flipkart and Snapdeal, Delhi, Delhi,
- Primary Data Collection and Analysis based Evaluation. An actual image of what Impact Consumer market showcases while shopping from these platforms.
2.Analysis of Recruitment and Selection of Employees in Essilor India, Delhi, Delhi, 03/18,
- Primary Data Collection and Analysis based Evaluation. SWOT Analysis of the Organisation's Recruitment structure.
Timeline
University Operations Manager (Global)
Leverage Edu
04.2023 - Current
Senior Student Counselor
Leverage Edu
11.2021 - 03.2023
Business Development Associate (Univalley)
Leverage Edu
06.2021 - 10.2021
Post Graduate Diploma in Management (Human Resource Management) - Human Resources Management
NMIMS Global Access School For Continuing Education
08.2019 - 05.2021
BBA - Business Management
Maharaja Agrasen Institute of Management Studies, GGSIP University
04.2016 - 04.2019
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CBSE Class XII (Commerce)
01.2016 -
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CBSE Class X
01.2014 -
N4 Level
Nihonkai Japanese Language School