SALONI AGRAWAL

• Managed calendars, scheduled meetings, and coordinated appointments efficiently.
• Handled email management, follow-ups, and professional client communication.
• Assisted in travel management, including bookings and itinerary coordination.
• Managed website updates and maintained online content accuracy.
• Handled bulk data entry, reporting, and administrative support tasks.
• Resolved payment-related issues and ensured smooth operational workflow.
• Coordinated with clients and internal teams to ensure timely task completion.
• Maintained records, documents, and organized business operations effectively.
• Coordinated client communications and streamlined administrative workflows, enhancing operational efficiency and ensuring timely project delivery.

• Generated leads through multiple social media platforms.
• Promoted company services and managed client communication through calls and chats.
• Maintained CRM records and handled customer data management efficiently.
• Developed and executed targeted social media campaigns that increased brand engagement by 35% and drove a 20% growth in qualified leads within six months.

• Managed revenue recognition and financial reporting processes.
• Conducted financial analysis and maintained journal entries accurately.

• Managed client communication through email, chat, and phone support as per business requirements.
• Handled international clients across Canada, London, and Europe.
• Resolved escalations and managed data handling with accuracy and efficiency.
• Resolved customer inquiries efficiently through multiple communication channels, enhancing client satisfaction and retention rates by providing accurate product and service information.