Saloni Agrawal

• Transferred to Disability and Leave Services as US Case Specialist for continuously supporting the project in DLS Unit as US case Specialist (Senior Associate Case Manager).

• Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon

• Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate

• Performs spot check audits and conduct multiple investigation to ensure cases are processed correctly.

• Address and respond to sensitive situations while working on multiple projects in fast paced environment.

• Assisted in hiring/interviewing for Associate roles in Customer Associate and consultant roles.

• Troubleshoot issues and seek to remove barriers before, during, or after a leave event

• Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs

• Identify and solve problems that may arise, sometimes with limited information

• Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace

• Ensure compliance with standard work, federal/state regulations, and company policy

• Maintain system records to ensure accurate and timely information/documentation

• Provided leadership training program via electronic learning management system, gaining 17 new trainees within first quarter of deployment.
• Researched and analyzed human resources trends and best practices and drove corporate policy changes to optimize business performance.
• Navigated federal, state and local employment laws and regulations and adjusted company practices and policies to confirm complete compliance.
• Maintained human resources regulatory compliance with local, state and federal laws.
• Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
• iaised between multiple business divisions to improve communications.
• Managed other HR staff and oversaw completion of tasks and initiatives.
• Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
• Provided updates on HR policy changes to employees to satisfy compliance and state laws.
• Coordinated employee training programs to improve productivity and performance.
• Applied mediation and collaboration to successfully resolve employee complaints and grievances.
• Responded to employee inquiries regarding benefits and other HR topics.
• Updated and maintained employee attendance records.
• Processed documentation for employee actions such as new hires, grievance resolutions and terminations.

• Created presentations to inform potential and existing clients about the company's services and meet sales and revenue goals.

• Assisted in working of annual filing of various client companies and handling compliance procedures under Companies Act.

• Looking after day to day compliance and secretarial affairs of the Company and its group Companies.

• convening & conducting Board Meetings, Committee meetings & Annual General Meeting of the Company and its Subsidiaries.

• Liasioning with legal department, Banking Documentation, Insurance related matters.

• Follow up Internal Audit Report and handling other related assignments as entrusted by the Management from time to time.

• I administered the workflow of services to meet the deadlines and resolve the issues related to filing of the documents and performing stock audit in compliance with Ministry of Corporate Affairs and Registrar of Companies.

• I assisted in work related to incorporation and e-filing of various forms on MCA portal with management of client portfolios.