Saloni Chechani
New Delhi
Summary
Adept Process Developer-Credit Control and Collection Specialist with a proven track record at Allianz Partners and Nielsen IQ. Excelled in leveraging Microsoft Excel for data analysis and maintaining meticulous records management, significantly improving collections efficiency. Demonstrates exceptional attention to detail and a commitment to surpassing collection goals through strategic negotiations and quality control.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Process Developer-Credit Control
Allianz Partners
Noida
04.2023 - Current
- Maintained accurate records of all collections activities including communications with customers.
- Interpreted data from various sources such as reports, memos, emails, in order to identify trends or issues related to collections activity.
- Monitored aging reports to prioritize collection efforts on overdue accounts.
- Performed regular reconciliations of the client's account and shared periodic statements of accounts.
- Maintained regular communication with clients to facilitate periodic payments.
- Worked on aged debts reports to reconcile accounts and process write-off and refunds.
Collection Specialist
Nielsen IQ
Pune
05.2021 - 03.2023
- Developed solutions to resolve customer payment disputes or discrepancies.
- Reviewed accounts for past due balances and contacted customers to arrange payment plans or collect payments.
- Analyzed customer creditworthiness, financial condition, and account history to determine appropriate collection action.
- Negotiated repayment terms with customers based on their individual circumstances.
- Worked collaboratively with other departments to ensure timely resolution of customer issues.
- Collaborated with team members to meet or exceed collection goals.
- Processed weekly billing runs.
- Adeptness in cash reconciliations, client reporting, forecasting of receivables.
Education
MBA - Sales And Marketing Education
Balaji Institute of Telecom & Management
PuneBBA - Commerce
Mody University
LakshmangarhSkills
- Microsoft Excel
- Attention to detail
- Quality control
- Records management
- Troubleshooting
- Deadline driven
Certification
- FP&A Masterclass from FP&A Professional institute- 20 hours of live class on Budgeting, Forecasting, Management Reporting, Data Storytelling.
- Ongoing Power BI class from microsoft learn platform.
- Introduction to Neuroscience and Neuromarketing from Copenhagen Business school ( 6 weeks)
- The Complete Digital Marketing Course- 12 courses in 1 By Udemy
- Digital Marketing by Google (40 hours)
- Google Ads for Beginners by Google
- Google Analytic for Beginners by Google
Timeline
Process Developer-Credit Control
Allianz Partners
04.2023 - Current
Collection Specialist
Nielsen IQ
05.2021 - 03.2023
- FP&A Masterclass from FP&A Professional institute- 20 hours of live class on Budgeting, Forecasting, Management Reporting, Data Storytelling.
- Ongoing Power BI class from microsoft learn platform.
- Introduction to Neuroscience and Neuromarketing from Copenhagen Business school ( 6 weeks)
- The Complete Digital Marketing Course- 12 courses in 1 By Udemy
- Digital Marketing by Google (40 hours)
- Google Ads for Beginners by Google
- Google Analytic for Beginners by Google
MBA - Sales And Marketing Education
Balaji Institute of Telecom & Management
BBA - Commerce
Mody University
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