Saloni Poojari
HDFC Bank
Mumbai
Summary
Dynamic Assistant Manager at HDFC Bank with a proven track record in enhancing customer service and team productivity. Leveraged decision-making and time management skills to implement training programs, resulting in improved client satisfaction and operational efficiency. Committed to driving results through effective leadership and strategic communication.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
4
4
years of professional experience
Work History
Assistant Manager
HDFC Bank
01.2022 - Current
- Managed daily operations to ensure compliance with banking regulations and internal policies.
- Assisted in developing training programs for new staff, enhancing team productivity and service quality.
- Coordinated customer service initiatives, improving client satisfaction through effective communication strategies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
BCom -
RADAV College
Mumbai 05.2021
Skills
Customer service
Team leadership
Decision-making
Time management
Workload management
Timeline
Assistant Manager
HDFC Bank
01.2022 - Current
BCom -
RADAV College