Saloni Shringi
Jaipur,RJ
Summary
Dedicated Human Resource professional with a passion for fostering growth and building strong relationships. Bring a unique blend of people-centric skills and a deep understanding of organizational dynamics. With a strong foundation in hospitality, excel in communication, conflict resolution, and team collaboration to drive employee engagement and cultivate a supportive workplace culture.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Human Resource Executive
JPLoft Solutions Pvt. Ltd.
05.2024 - Current
- End-to-End Management: Handling the full recruitment cycle, job postings, sourcing, and screening to offer negotiations and onboarding.
- Collaborating with hiring managers to understand job requirements and candidate profiles.
- Conducting interviews and assessing technical skills and cultural fit.
- Managing all aspects of candidate administration such as maintaining and updating applications, sharing job description, ensuring current positions are accurately posted in all recruiting systems and job boards.
- Sourcing candidates through various channels including job boards - Naukri.com, LinkedIn, networking, and employee referrals.
- Maintaining recruitment databases and provide regular updates on hiring status, recruitment KPIs, and pipeline progress
- Monthly Staffing meeting: Preparing weekly/monthly agenda and staffing forecast scenario for future needs.
- Developing and implementing initiatives to enhance employee engagement to foster positive people relations.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
Front Office All Rounder
Hilton Hotels & Resorts
04.2022 - 02.2024
- Coordinated daily operations by welcoming Diamond guests and eligible Hilton Honors members, room assignments, and special requests
- Ensured welcoming atmosphere for guests with efficient check-in and check-out procedures
- Demonstrated adaptability in accommodating last-minute changes or emergencies without compromising overall efficiency
- Participated in regular training sessions to stay up-to-date with company policies and industry best practices, ensuring consistent adherence to established guidelines
- Developed strong relationships with guests through excellent communication skills and genuine attentiveness to their needs
- Resolved guest issues and complaints and passed on necessary information to guest records report for reference
- Facilitated seamless communication between departments by acting as reliable point of contact
- Maintained high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality
Food and Beverage Assistant
The Star Casino
12.2020 - 01.2022
- Adhered to food safety guidelines consistently, maintaining safe and sanitary working environment at all times
- Provided accurate allergen information to guests, ensuring their safety and well-being while dining
- Handled cash and other modes of payments accurately, ensuring accountability and proper financial reporting
- Delivered exceptional service even under high-pressure situations, maintaining highest standards of professionalism
- Participated in ongoing training sessions to stay updated on industry trends and best practices for optimal job performance
- Contributed to team success by cross-training in multiple roles, fostering collaborative work environment
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones
- Assisted in training new team members, and sharing knowledge and best practices to maintain high standards of service across board
- Ensured all service areas were consistently well-stocked, clean, and properly organized to meet demands of peak dining periods
Food and Beverage Associate
Nosh - QSR
03.2019 - 04.2020
- Enhanced customer satisfaction by providing exceptional service and addressing dietary concerns
- Participated in regular team meetings focused on refining service strategies
- Active involvement in financial accounting process along with report making, Daily Sales, and Cost Reports
- Facilitated communication between front-of-house staff and kitchen personnel, ensuring timely delivery of orders without compromising quality or presentation standards
- Provided comprehensive training to new associates, improving their skills and productivity levels quickly
- Maintained accurate records of customer interactions, ensuring consistency in service delivery
- Exemplified strong work ethic by reliably completing assigned tasks on time or ahead of schedule
- Proactively identify opportunities for upselling additional menu items or promotions, resulting in higher average check values per guest transaction
Human Resource Associate
Voylla
04.2017 - 09.2017
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Developed and implemented onboarding and orientation programs for new employees.
- Communicated with potential hires to provide clarity on expected tasks, compensation, and policies.
- Conducted thorough performance evaluations to identify areas for improvement and growth opportunities for staff members.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Advocated for staff members, helping to identify and resolve conflicts.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Improved office efficiency by effectively managing internal communications and correspondence.
Education
MBA - Tourism and Hospitality
Griffith University
Gold Coast, Australia07.2020
Bachelor of Commerce - Human Resources Management (Honours)
The IIS University
Jaipur, India07.2017
Skills
- Manpower Planning
- Problem-solving skills
- Proficient in Job Portals
- HRMIS
- MS-Office Applications
- Documentation
- Employee Relations
- Negotiation Skills
- Self-Motivated
- Grievance Handling
- Market Research
- Active Listening
- Leadership Skills
Certification
- Human Resource Management Certification -Udemy
- Front Office Management Trainee - ITC Hotels
- International Business -The IIS University
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Human Resource Executive
JPLoft Solutions Pvt. Ltd.
05.2024 - Current
Front Office All Rounder
Hilton Hotels & Resorts
04.2022 - 02.2024
Food and Beverage Assistant
The Star Casino
12.2020 - 01.2022
Food and Beverage Associate
Nosh - QSR
03.2019 - 04.2020
Human Resource Associate
Voylla
04.2017 - 09.2017
- Human Resource Management Certification -Udemy
- Front Office Management Trainee - ITC Hotels
- International Business -The IIS University
MBA - Tourism and Hospitality
Griffith University
Bachelor of Commerce - Human Resources Management (Honours)
The IIS University
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