Summary
Overview
Work History
Education
Skills
Certification
Timeline
Saloni Shrivastav

Saloni Shrivastav

Data Analyst
Casa Sereno B,Flat No 504, Lodha Upper Thane ,Mankoli Mumbai Nashik Highway

Summary

DETAIL-ORIENTED DATA ANALYST WITH A STRONG BACKGROUND IN STATISTICAL ANALYSIS, DATA VISUALIZATION, AND DATA-DRIVEN DECISION -MAKING. PROFICIENT IN USING TOOLS LIKE PYTHON, SQL, AND DATA VISUALIZATION SOFTWARE TO EXTRACT ACTIONABLE INSIGHTS FROM COMPLEX DATASETS. EXPERIENCED IN CREATING AND MAINTAINING DATA PIPELINES AND DASHBOARDS THAT HAVE IMPROVED OPERATIONAL EFFICIENCY AND DECISION-MAKING PROCESSES. PROVEN ABILITY TO COMMUNICATE COMPLEX FINDINGS IN A CLEAR AND ACCESSIBLE MANNER TO BOTH TECHNICAL AND NON-TECHNICAL STAKEHOLDERS. PASSIONATE ABOUT LEVERAGING DATA TO DRIVE BUSINESS GROWTH AND SUPPORT STRATEGIC INITIATIVES.

Overview

3
3
years of professional experience
2
2
Certifications
3
3
Languages
3
3
years of post-secondary education

Work History

Freelancer

Self Employed Services
02.2024 - Current
  • Enhanced client satisfaction by delivering high-quality work within deadlines.
  • Delivered exceptional customer service throughout the engagement process, leading to positive reviews and testimonials from satisfied clients.
  • Stayed current on industry trends by regularly participating in continuing education courses and workshops related to my field of expertise.
  • Developed effective improvement plans in alignment with goals and specifications.

BACKGROUND CHECK/ Research Assistant

Sterling Talent Solutions
05.2022 - 11.2023
  • Streamlined executive background check processes.
  • Facilitated criminal background check process for new hires.
  • Diligently processed background check requests, contributing to community safety initiatives.
  • Streamlined background check procedures, expediting candidate evaluation timeframes without sacrificing thoroughness.

Customer Care Executive

Reliance Digital Retail
03.2021 - 04.2022
  • Oversaw hiring, orienting and training of customer care staff to facilitate capable workforce.
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Communicated with customers to identify needs and expectations.

Education

Bachelor of Management Studies - Human Resources Management

J. Watumull Sadhubella Girls College, Ulhasnagar, India
2017 - 2020

HSC -

NEW ERA ENGLISH PRIMARY SCHOOL & JR COLLEGES, Ulhasnagar, India
04.2001 -

SSC -

NEW ERA ENGLISH PRIMARY SCHOOL, Ulhasnagar, India
04.2001 -

Skills

Hard Skills

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Certification

CBAP - Certified Business Analysis Professional- 2023

Timeline

Freelancer - Self Employed Services
02.2024 - Current
BACKGROUND CHECK/ Research Assistant - Sterling Talent Solutions
05.2022 - 11.2023
Customer Care Executive - Reliance Digital Retail
03.2021 - 04.2022
J. Watumull Sadhubella Girls College - Bachelor of Management Studies, Human Resources Management
2017 - 2020
NEW ERA ENGLISH PRIMARY SCHOOL & JR COLLEGES - HSC,
04.2001 -
NEW ERA ENGLISH PRIMARY SCHOOL - SSC,
04.2001 -

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Saloni ShrivastavData Analyst