Salu Cherian
Client Servicing & Marketing
Kudlu,Bangalore
Summary
Visionary Client Services Manager with exemplary skills in Sales, Marketing and Client Service. Engaging and personable with the ability to promote a "Client first" mentality and dedicated to contributing to team-based environments. Pursuing a new role where hard work and dedication will be highly valued.
Overview
24
24
years of professional experience
6
6
years of post-secondary education
6
6
Languages
Work History
Senior Client Service Manager
Pixadoo Visuals Pvt Ltd
Bangalore, Karnataka
2017.06 - Current
- Kept stakeholders up-to-date on details that pertained to client projects
- Assisted in resolving and satisfying client requests and internal operational issues
- Ensured that clients received outstanding service to not only maintain but to extend relationships for future business opportunities
- Routinely collaborated with department managers to correct problems and improve services
- Managed existing and developed new client relationships, identifying risk and growth opportunities.
- Cultivated culture of continuous improvement and innovation to improve efficiency and drive results.
Administrator
Kids Unlimited
Bangalore, Karnataka
2014.01 - 2020.03
- Was a franchisee for Timekids for 5 years.
- Aarambh a New Beginning was a brand set up once the franchisee term was over
- It’s a franchisee for a renowned brand of preschool chain in India and I've been instrumental from the start till date with respect to kick starting the project to running errands to getting it to be on an auto mode
- Oversaw budget and tracked expenses against plans
- Made decisions affecting daily operations such as overseeing purchasing and inventory management
- Directed hiring and recruitment of personnel in all departments.
Co Founder
BUMBERRY BABY PRODUCTS PVT LTD
Cochin, Kerala
2013.01 - 2016.01
- It was founded to create a market for an eco-friendly reusable diapers
- Analyzed key aspects of the business to evaluate the factors driving results and summarized results into presentations
- Maintained up-to-date account distribution information
- Coordinated upper management’s market visits and key account calls
- Created market and customer-specific marketing solutions for managed brands.
Consultant
Smart Wellness Private Limited
Cochin, Kerala
2012.01 - 2012.06
- Identified regions where they should be opening up new centers
- Strategized on various activities to improve the walk-ins to the centers
- Worked on identifying if growth should be organic or franchised.
Co Founder
Sprint Middle East LLC
Dubai, UAE
2010.01 - 2012.01
- Supported the leadership team by triggering future investments based on growth plans and expansion
- Initiated and implemented change initiatives within Sales and Marketing chain
- Handled all mid to longer term planning issues relating to Sales and Marketing.
Senior Manager
HealthHiway
Bangalore, Karnataka
2008.01 - 2010.01
Key Accounts Manager
VisonSpring LLC
2006.01 - 2008.01
Sales Executive
Titan Industries Ltd
2004.01 - 2006.01
Shift Lead
C-Cubed Solutions BPO
2000.01 - 2002.01
Production Executive
2000.01 - 2000.01
Education
PGCPM - General Management
Indian Institute of Management
Kozhikode 2005.06 - 2006.05
Post Graduate Diploma - Marketing And Logistics
PSG Institute of Management
Coimbatore 2002.06 - 2004.05
Bachelor Degree of commerce - Commerce
Christ College
Bangalore 1997.06 - 2000.05
Skills
Client Relationships
Business Development
Sales and marketing
Timeline
Senior Client Service Manager
Pixadoo Visuals Pvt Ltd
2017.06 - Current
Administrator
Kids Unlimited
2014.01 - 2020.03
Co Founder
BUMBERRY BABY PRODUCTS PVT LTD
2013.01 - 2016.01
Consultant
Smart Wellness Private Limited
2012.01 - 2012.06
Co Founder
Sprint Middle East LLC
2010.01 - 2012.01
Senior Manager
HealthHiway
2008.01 - 2010.01
Key Accounts Manager
VisonSpring LLC
2006.01 - 2008.01
PGCPM - General Management
Indian Institute of Management
2005.06 - 2006.05
Sales Executive
Titan Industries Ltd
2004.01 - 2006.01
Post Graduate Diploma - Marketing And Logistics
PSG Institute of Management
2002.06 - 2004.05
Shift Lead
C-Cubed Solutions BPO
2000.01 - 2002.01
Production Executive
2000.01 - 2000.01
Bachelor Degree of commerce - Commerce
Christ College
1997.06 - 2000.05