Salu Cherian
Client Servicing & Marketing
Kudlu,Bangalore
Summary
Visionary Client Services Manager with exemplary skills in Sales, Marketing and Client Service. Engaging and personable with the ability to promote a "Client first" mentality and dedicated to contributing to team-based environments. Pursuing a new role where hard work and dedication will be highly valued.
Overview
24
24
years of professional experience
6
6
years of post-secondary education
6
6
Languages
Work History
Senior Client Service Manager
Pixadoo Visuals Pvt Ltd
Bangalore, Karnataka
06.2017 - Current
- Kept stakeholders up-to-date on details that pertained to client projects
- Assisted in resolving and satisfying client requests and internal operational issues
- Ensured that clients received outstanding service to not only maintain but to extend relationships for future business opportunities
- Routinely collaborated with department managers to correct problems and improve services
- Managed existing and developed new client relationships, identifying risk and growth opportunities.
- Cultivated culture of continuous improvement and innovation to improve efficiency and drive results.
Administrator
Kids Unlimited
Bangalore, Karnataka
01.2014 - 03.2020
- Was a franchisee for Timekids for 5 years.
- Aarambh a New Beginning was a brand set up once the franchisee term was over
- It’s a franchisee for a renowned brand of preschool chain in India and I've been instrumental from the start till date with respect to kick starting the project to running errands to getting it to be on an auto mode
- Oversaw budget and tracked expenses against plans
- Made decisions affecting daily operations such as overseeing purchasing and inventory management
- Directed hiring and recruitment of personnel in all departments.
Co Founder
BUMBERRY BABY PRODUCTS PVT LTD
Cochin, Kerala
01.2013 - 01.2016
- It was founded to create a market for an eco-friendly reusable diapers
- Analyzed key aspects of the business to evaluate the factors driving results and summarized results into presentations
- Maintained up-to-date account distribution information
- Coordinated upper management’s market visits and key account calls
- Created market and customer-specific marketing solutions for managed brands.
Consultant
Smart Wellness Private Limited
Cochin, Kerala
01.2012 - 06.2012
- Identified regions where they should be opening up new centers
- Strategized on various activities to improve the walk-ins to the centers
- Worked on identifying if growth should be organic or franchised.
Co Founder
Sprint Middle East LLC
Dubai, UAE
01.2010 - 01.2012
- Supported the leadership team by triggering future investments based on growth plans and expansion
- Initiated and implemented change initiatives within Sales and Marketing chain
- Handled all mid to longer term planning issues relating to Sales and Marketing.
Senior Manager
HealthHiway
Bangalore, Karnataka
01.2008 - 01.2010
Key Accounts Manager
VisonSpring LLC
01.2006 - 01.2008
Sales Executive
Titan Industries Ltd
01.2004 - 01.2006
Shift Lead
C-Cubed Solutions BPO
01.2000 - 01.2002
Production Executive
01.2000 - 01.2000
Education
PGCPM - General Management
Indian Institute of Management
Kozhikode 06.2005 - 05.2006
Post Graduate Diploma - Marketing And Logistics
PSG Institute of Management
Coimbatore 06.2002 - 05.2004
Bachelor Degree of commerce - Commerce
Christ College
Bangalore 06.1997 - 05.2000
Skills
Client Relationships
Business Development
Sales and marketing
Timeline
Senior Client Service Manager
Pixadoo Visuals Pvt Ltd
06.2017 - Current
Administrator
Kids Unlimited
01.2014 - 03.2020
Co Founder
BUMBERRY BABY PRODUCTS PVT LTD
01.2013 - 01.2016
Consultant
Smart Wellness Private Limited
01.2012 - 06.2012
Co Founder
Sprint Middle East LLC
01.2010 - 01.2012
Senior Manager
HealthHiway
01.2008 - 01.2010
Key Accounts Manager
VisonSpring LLC
01.2006 - 01.2008
PGCPM - General Management
Indian Institute of Management
06.2005 - 05.2006
Sales Executive
Titan Industries Ltd
01.2004 - 01.2006
Post Graduate Diploma - Marketing And Logistics
PSG Institute of Management
06.2002 - 05.2004
Shift Lead
C-Cubed Solutions BPO
01.2000 - 01.2002
Production Executive
01.2000 - 01.2000
Bachelor Degree of commerce - Commerce
Christ College
06.1997 - 05.2000