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Summary
Education
Skills
Accomplishments
Portfolio
Additional Information
Work Availability
Work History
Languages
Certification
Affiliations
Overview
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k

QA
Sancoale,GA

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Innovative Data Scientist with 5 years of experience in analytics and success in credit risk management, digitization and customer relationship management. Highly accomplished in influencing decision-makers and driving profitability across multiple divisions, including banking credit risk, debt collections, customer relationship management and digitization. Eager to bring expertise to growing organization in challenging new role.

Education

High School Diploma -

California Barber And Beauty College
San Diego, CA
01-2019

Skills

  • Project lifecycle
  • Cadence Encounter Test
  • Structural red-line revisions skills
  • Manual testing
  • Functional testing
  • Regression testing
  • Continuous integration tools
  • Test automation frameworks
  • Test case design
  • Requirements analysis
  • Accessibility testing
  • Test planning
  • User acceptance testing
  • Selenium webdriver
  • Exploratory testing
  • System testing
  • Cross-browser testing
  • Database testing
  • Integration testing
  • Smoke testing
  • Usability testing
  • Load testing
  • Performance testing
  • Test estimation
  • Security testing
  • Sanity testing
  • Defect tracking tools
  • Test metrics
  • Mobile app testing
  • Scripting languages

Accomplishments

  • Design
    Developed detailed drawings in adherence with customer requests for structures using reinforcing steel, concrete, masonry and wood materials

Portfolio

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Additional Information

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Work Availability

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Work History

QA Automation Engineer

Dell EMC
Sanand, GJ
05.2026 - 09.2026
  • Collaborated with developers to understand application requirements and improve testing strategies.
  • Executed regression tests to ensure software functionality across multiple platforms.
  • Documented test cases and results to support quality assurance processes.
  • Developed automated test scripts using Selenium to enhance testing efficiency.
  • Assisted in identifying bugs and issues during the testing phase for prompt resolution.
  • Participated in code reviews to ensure adherence to best practices in automation testing.

QA Automation Engineer

Deloitte
Sanchor, RJ
04.2026 - 09.2026
  • Automated repetitive testing tasks, freeing up valuable time for QA team to focus on more complex testing scenarios and projects.
  • Streamlined QA processes, introduced Continuous Integration (CI) pipelines using Jenkins, which expedited feedback loops and improved developer productivity.
  • Documented testing procedures for developers and future testing use.
  • Led cross-functional team meetings to discuss testing strategies, fostering collaborative environment that enhanced overall project outcomes.
  • Enhanced user experience by conducting thorough usability testing, identifying and addressing user interface issues before product releases.
  • Customized and maintained test environments for various projects, ensuring accurate and reliable testing scenarios.

Receptionist

Salesforce
Sadabad, UP
02.2026 - 03.2026
  • Assisted customers with inquiries, ensuring accurate and timely resolution of issues.
  • Managed customer accounts, updating information to maintain data integrity.
  • Collaborated with team members to enhance service delivery and streamline processes.
  • Utilized CRM software to track customer interactions and feedback effectively.
  • Provided product knowledge support, guiding customers in making informed choices.
  • Conducted follow-up communications to ensure customer satisfaction post-interaction.
  • Adapted quickly to changing procedures, maintaining high service standards consistently.
  • Resolved conflicts through effective communication, fostering positive customer relationships.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Languages

Welsh
Advanced (C1)
Spanish
Upper intermediate (B2)
Arabic
Elementary (A2)
Chinese (Mandarin)
Advanced (C1)
English
Advanced (C1)
German
Upper intermediate (B2)
Afrikaans
Advanced (C1)
Albanian
Upper intermediate (B2)

Certification

  • CQT - Certified Quality Technician
  • CSQA - Certified Software Quality Analyst

Affiliations

  • Thus

Overview

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1

Qa

Timeline

QA Automation Engineer

Dell EMC
05.2026 - 09.2026

QA Automation Engineer

Deloitte
04.2026 - 09.2026

Receptionist

Salesforce
02.2026 - 03.2026

High School Diploma -

California Barber And Beauty College
k QA