Summary
Overview
Work History
Education
Skills
Timeline
SAM R. R

SAM R. R

Travel Executive
Chennai

Summary

Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Accomplished Sales Executive with 12+ years of experience in Sales & Operations.

Overview

17
17
years of professional experience
1
1
year of post-secondary education
4
4
Languages

Work History

Sales Executive

Grasshoppers E Tours Pvt Ltd
Chennai
10.2012 - Current
  • Online Travel Company providing all the travel services for corporate as well as individuals all over India.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Learned and adapted quickly to new technology and software applications.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Operation Executive

Indo Asia Tours
Chennai
02.2008 - 09.2012


  • Responsibilities including; doing costing, handling local agents & direct clients to taking care of the tour till the end
  • Making new itineraries, negotiating with hotels & local agents to ensure effective cost cutting on each file
  • Taking care of the clients & resolving issues during & after the tour
  • Negotiating with hotels & local agents to ensure effective cost cutting on each file
  • Taking care of our clients (Europeans) during their stay in India
  • In charge of our own transport fleet & airport transfers

Call Center Agent

Andromeda, Pvt. Ltd
Chennai
02.2006 - 02.2008
  • A well renowned Company in India underwritten under Citi Bank Group [credit cards] involved in Customer Care up selling Online Insurance Sales & Loan on Phone
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Interacting with clients on Service issues related to their credit cards
  • Generating and processing reports while offering clarifications & feedbacks on the status of the job with an efficient follow up of customer feedback
  • Coordinating with Service Technicians regarding customer complaints and follow up on service calls.

Education

High School Diploma -

Basel Evangelical Mission High School, Palakkad, Kerala, India
04.1996 - 03.1997

Skills

Operations

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Timeline

Sales Executive - Grasshoppers E Tours Pvt Ltd
10.2012 - Current
Operation Executive - Indo Asia Tours
02.2008 - 09.2012
Call Center Agent - Andromeda, Pvt. Ltd
02.2006 - 02.2008
Basel Evangelical Mission High School - High School Diploma,
04.1996 - 03.1997

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