Saman Ru
Patna
Summary
Experienced MBA professional with a strong background in marketing and human resource management. Offering six years of proven success in diverse roles. Currently playing a vital role in driving the growth of a startup, effectively utilizing a diverse skillset to achieve business objectives. Valuable academic experience as an assistant professor at Lovely Professional University allowed for mentoring aspiring managers and gaining valuable insights. Demonstrated exceptional sales skills as a director at a small firm through efficient management of lead generation, customer relations, and retention. Actively seeking a challenging position to leverage expertise, drive growth, and accomplish business goals.
Overview
9
9
years of professional experience
Work History
Sr. Business Development Executive
Unacademy
04.2022 - Current
- Mentored junior team members to improve their skills in sales, negotiation, and relationship building for overall team success.
- Provided store products and services information by answering phone calls and maintaining a quality of more than 95%
- Leveraged promotional offers and educated customers on the unique features of our product to generate revenue of more than 5 lakhs per month
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity (maintain CRM hygiene).
- Demonstrated excellent communication skills in resolving consumer complaints.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
Business Development Executive
Unacademy
03.2021 - 04.2022
- Managed sales cycle from prospects to closing independently, discuss progress with management and develop solutions to improve the closing ratio
- Achieved 128% of the monthly target in 1st month
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
- Leveraged CRM system to manage sales activities and track sales performance while maintaining a quality score of more than 95%.
- Improved sales strategies, analyzing competitor activities and adjusting approaches accordingly.
Business Development Executive
Mastree
07.2020 - 03.2021
- Manage day-to-day operational duties. (manage and maintain CRM database)
- Maintained regular sales pipeline records and converted them accordingly.
- Performed troubleshooting to improve customer experience by coordinating with different departments.
- Demonstrated product features to align with customer needs.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Increased purchase amounts by cross-selling with similar products.
Assistant Professor
Lovely Professional University
07.2019 - 04.2020
- Courses Taught: Digital Marketing, Marketing Management, Consumer Behavior, Selling and Skills Management, International Business.
- Evaluated student progress, graded assignments and provided students with feedback.
- Constructed quizzes, exams and homework assignments to test student aptitude.
- Created lesson plans and developed instructional materials covering required topics and learning objectives.
- Participated in faculty meetings to discuss department goals and strategy.
Director
The Concept Education Pvt Ltd
09.2017 - 06.2019
- Transformed day-to-day operations and management from paper-based to digital including conversion of student enrollment and capture of new data valuable for sales and marketing.
- Created and executed a social media strategy, resulting in a 15% increase in lead generation.
- Executing a data-driven marketing strategy for targeted print-advertising campaigns.
- Established mechanisms to provide regular feedback and counseling to 400 students (and their parents) resulting in better communication, timely participation, and higher satisfaction.
- Engaging 50 students per month as a result and targeting a 20% increase in both admission and retention.
Business Associate
The Concept Education Pvt Ltd
03.2017 - 09.2017
- Conducted a competitive benchmarking study to identify strengths and challenges for the company.
- Drove proposals for more investments in marketing including social media and improvements in sales processes.
Marketing Intern
ITC Ltd
02.2016 - 05.2016
- Study of numeric distribution of ITC's premium products vs Competition:
- Gathered data from field surveys of100+ merchants about the availability of personal care products in stores and its impact on final sales
- Determined factors affecting product availability in stores and proposed steps to improve it
Education
MBA - Marketing
ICFAI BUSINESS SCHOOL
Hyderabad, India02-2017
BBA - undefined
SHARDA UNIVERSITY
12.2015
Skills
- Inside sales
- Business Development
- Customer relationship management (CRM),
- Cold calling
- Team Player,
- Competitive analysis,
- Market Research, surveying, and, Data analysis,
- Digital and Social Media, Marketing,
- Microsoft Word, PowerPoint, Excel,
- Communication skills,
- Negotiations
- Relationship building and rapport
Timeline
Sr. Business Development Executive
Unacademy
04.2022 - Current
Business Development Executive
Unacademy
03.2021 - 04.2022
Business Development Executive
Mastree
07.2020 - 03.2021
Assistant Professor
Lovely Professional University
07.2019 - 04.2020
Director
The Concept Education Pvt Ltd
09.2017 - 06.2019
Business Associate
The Concept Education Pvt Ltd
03.2017 - 09.2017
Marketing Intern
ITC Ltd
02.2016 - 05.2016
BBA - undefined
SHARDA UNIVERSITY
MBA - Marketing
ICFAI BUSINESS SCHOOL
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