Samantha Evans
Mishawaka
Summary
Dynamic Project Manager with a proven track record at Horner Roofing & Siding LLC, excelling in multi-phase project execution and vendor management. Adept at problem-solving and effective communication, I successfully established new offices and implemented a new CRM, enhancing operational efficiency and team collaboration.
Overview
5
5
years of professional experience
Work History
Project Manager
Horner Roofing & Siding LLC
Mishawaka
07.2023 - Current
- Coordinated and executed multi-phase commercial and residential remodeling projects, ensuring timely delivery and client satisfaction.
- Coordinated all necessary inspections while adhering to jurisdiction building codes.
- Opened two new office locations to enhance business reach and support growth objectives.
- Planned and executed trade show booths, effectively showcasing products and generating leads.
- Obtained & renewed contractor licenses and permits.
- Advised on and aided in the implementation of new CRM.
Employment Coach
ADEC Employment Services
Elkhart
02.2023 - 07.2023
- Guided clients through community activities to employment via job shadowing and tailored support.
- Supported clients in developing skills necessary for securing employment.
- Facilitated client participation in community activities to identify strengths and areas for development.
- Followed state guidelines regarding all time spent with clients and proper documentation.
Customer Service Technical Support
Truma North America
Elkhart
07.2021 - 02.2023
- Assisted product buyers with technical issues through step by step FaceTime video & phone instruction.
- Assisted product buyers with logging product issues and initiating the warranty process.
- Filed warranty and repair requests systematically to ensure proper documentation.
- Initiated product shipments by preparing items and coordinating with shipping services.
- Assisted customers with product purchases by providing guidance and answering questions.
- Assisted with product purchases.
Education
AAS / AS - Medical Assisting, Healthcare Administration
Brown Mackie College
South Bend, IN07-2013
AAS / AS - Medical Assisting, Healthcare Administration
Brown Mackie College
South Bend, IN01-2011
Skills
- Project management
- Project closure
- Regulatory compliance
- Risk management
- Process improvement
- Vendor management
- Time management
- Effective communication
- Team collaboration
- Leadership
- Problem solving
Timeline
Project Manager
Horner Roofing & Siding LLC
07.2023 - Current
Employment Coach
ADEC Employment Services
02.2023 - 07.2023
Customer Service Technical Support
Truma North America
07.2021 - 02.2023
AAS / AS - Medical Assisting, Healthcare Administration
Brown Mackie College
AAS / AS - Medical Assisting, Healthcare Administration
Brown Mackie College