Samantha Ford
Carmel
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Marketing or Supply chain position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Purchasing Analyst
Indiana Mills & Manufacturing Inc.
08.2023 - Current
Front Desk Receptionist
Canine Design
09.2022 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Purchasing Intern
Indiana Mills & Manufacturing Inc.
05.2023 - 08.2023
- Carried out data analysis, spreadsheet creation, and data collection and cleaning.
- Prepared and analyzed reports to track inventory and purchasing trends.
- Contributed to the implementation of cost-saving initiatives, resulting in significant budget reductions.
- Placed purchase orders consistent with quality, quantity, and other specification requirements.
Customer Service Representative
Jimmy Johns
11.2021 - 05.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Customer Service Representative
Bru Burger Bar
06.2018 - 10.2021
- Lead the front-of-house team of 5 people.
- Delivered prompt service to prioritize customer needs.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
Bachelor of Science - Marketing and Supply Chain
Kelley School of Business, Indiana University
05.2025
Skills
- Exceptional writing and communication skills
- Proficient in Microsoft Excel and Tableau software
- Excellent time management
- Advanced Teamwork and Collaboration skills
Timeline
Purchasing Analyst
Indiana Mills & Manufacturing Inc.
08.2023 - Current
Purchasing Intern
Indiana Mills & Manufacturing Inc.
05.2023 - 08.2023
Front Desk Receptionist
Canine Design
09.2022 - 09.2023
Customer Service Representative
Jimmy Johns
11.2021 - 05.2023
Customer Service Representative
Bru Burger Bar
06.2018 - 10.2021
Bachelor of Science - Marketing and Supply Chain
Kelley School of Business, Indiana University
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