Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Garcia

501 Hickory St. NW

Summary

Dynamic team player with a proven track record in different work environments, excelling in customer satisfaction and complaint resolution. Skilled in POS systems and maintaining a safe work environment, I effectively trained new staff and prioritized tasks to enhance efficiency, contributing to increased referrals and a positive dining experience.

Overview

2
2
years of professional experience

Work History

Team Member

Arbys Resturant
05.2024 - Current
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Waitress

Marcella's Pizzeria & Family Restaurant
03.2023 - 04.2024
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

Associate of Science - Radiography

Ball State University
Muncie, IN
06-2027

Kankakee Valley High School
Wheatfield, IN
06-2025

Skills

  • Cleaning
  • Complaint resolution
  • Area and facility cleaning
  • POS systems
  • Money handling
  • Attention to detail
  • Safety
  • Problem-solving
  • Willingness to learn
  • Following instructions
  • Task prioritization
  • Team building

Timeline

Team Member

Arbys Resturant
05.2024 - Current

Waitress

Marcella's Pizzeria & Family Restaurant
03.2023 - 04.2024

Associate of Science - Radiography

Ball State University

Kankakee Valley High School

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Samantha Garcia