SAMANTHA PEACOCK
Bangalore
Summary
A resourceful coordinator offering well-developed skills in employee relations and benefits and payroll administration. Versed in entitlements and compensation for industry professionals. Organized and proactive with skills in multitasking and time management. Seeking to bring talent and expertise to a company with opportunities for advancement.
Overview
9
9
years of professional experience
Work History
Closed Captioning/SDH Transcriptionist
GloZ Inc.
01.2024 - Current
- Create subtitles for audio and video content for a variety of clients and formats for the deaf and hard-of-hearing audience.
- Enhanced transcription accuracy by diligently proofreading and editing final documents.
- Maintained strict confidentiality with sensitive information, ensuring client trust and privacy.
- Optimized transcription process by utilizing advanced software tools, resulting in increased productivity.
- Efficiently managed large volume of work assignments while maintaining attention to detail and accuracy standards.
People Hub Coordinator
Ministry For Primary Industries
01.2023 - 09.2023
- Improved office operations by automating client correspondence, record tracking and data communications.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote a safe working environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Chef De Partie
The Victoria Tavern
07.2022 - 12.2022
- Maintained well-organized mise en place to keep work consistent.
- Executed prep lists and check lists in a timely manner created by senior chefs to plan duties.
- Enhanced kitchen efficiency by streamlining prep work and implementing time-saving techniques.
- Supported head chef in menu creation, incorporating seasonal ingredients for innovative dishes.
- Reduced food waste by carefully monitoring inventory levels and adjusting orders accordingly.
- Plated meals paying special attention to garnishes and overall presentation.
Chef De Partie
Speights Ale House Petone
01.2021 - 12.2022
- Ensured compliance with menu, portioning and presentation.
- Assisted in staff training, developing strong teamwork and consistency in dish preparation.
- Improved customer satisfaction by attentively addressing dietary restrictions and special requests.
- Maintained well-organized mise en place to keep work consistent.
- Demonstrated strong multitasking abilities, managing multiple stations during busy service periods.
- Contributed to a positive kitchen atmosphere through effective communication and collaboration with team members.
- Developed kitchen staff through training, disciplinary action and performance reviews.
Senior Chef
Kelburn Village Pub
09.2019 - 12.2021
- Collaborated menu designs and innovative recipes with the Head Chef.
- Monitored line processes to maintain consistency in quality, quantity and presentation.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Developed a comprehensive inventory management system, reducing food waste and lowering overall costs.
- Mentored junior chefs and provided constructive feedback, fostering talent development within the culinary team.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
Commis Chef
Mexico Food & Liquor
03.2019 - 12.2019
- Assisted sous chefs in meal preparations, dinner service, receiving deliveries and stock rotation.
- Supported timely service by preparing ingredients for multiple dishes simultaneously, ensuring all components were ready for plating.
- Observed different kitchen chefs' preparation of sauces, breads and other items to gain knowledge in diverse cooking and baking techniques.
- Gathered and placed all ingredients into workstations to meet shift needs.
Senior English Editor
Deluxe Localization
10.2017 - 02.2019
- Transcribed, formatted, proofread and edited English subtitles and closed caption subtitles for the entertainment industry using cloud-based technology.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Enhanced overall readability by thoroughly proofreading and editing documents for grammar, punctuation, and style.
- Improved client satisfaction by delivering high-quality, error-free content within deadlines.
- Used coordination and planning skills to achieve results according to schedule.
Senior Editor
Deluxe Entertainment India
03.2016 - 10.2016
- Performed audio-fidelity checks, quality assurance and proofreading for audio and grammatical accuracy.
- Provided feedback and assistance to junior editors.
- Collaborated with writers to refine content, ensuring clarity and adherence to style guidelines.
- Determined readiness of written pieces, made changes and approved final versions for publication.
- Enhanced publication quality by implementing rigorous editing and proofreading processes.
- Streamlined editorial workflow for improved efficiency and timely content delivery.
Senior Editor
Sfera Studios
10.2015 - 10.2016
- Responsible for creating English subtitles for varied video content (TV shows, feature films, documentaries, music concerts, movie trailers) for the entertainment industry.
- Streamlined editorial workflow for improved efficiency and timely content delivery.
- Enhanced publication quality by implementing rigorous editing and proofreading processes.
- Managed multiple projects concurrently, maintaining strict deadlines and high-quality output.
- Conducted thorough fact-checking to ensure accuracy and credibility in all published materials.
- Trained contributors, editors, associates and designers on expectations, processes and organization style guidelines.
- Prepared, rewrote and edited pieces to improve readability and impact.
- Reviewed reports and recommended changes to improve copy flow.
Education
Graduate Diploma - Hospitality Administration And Management
Wellington Institute of Technology
11.2019
Bachelor Of Business Admin. - Human Resources Management
St. Joseph's College of Commerce
05.2015
Pre University - Commerce
Mount Carmel College
11.2012
Skills
- Payroll and Benefits Administration
- HR Administration & Support
- Correcting Submissions
- Human Resources Management Systems (HRMS)
- Employee Recognition
- Manage Employee Relations
- Accurate Data Processing
- Coordinate Recruitment Strategies
- Constructive Feedback
- Operational Standards
- Operational Efficiency
- Compliance Requirements
- Change Management
- Confidential Records Management
- Quality Assessments
- Spelling, Punctuation and Syntax
- Error Correction
- Proof Review and Approval
- Editing Team Supervision
- Quality Control Analysis
- Transcription and Dictation
- Freelancer Coordination
Timeline
Closed Captioning/SDH Transcriptionist
GloZ Inc.
01.2024 - Current
People Hub Coordinator
Ministry For Primary Industries
01.2023 - 09.2023
Chef De Partie
The Victoria Tavern
07.2022 - 12.2022
Chef De Partie
Speights Ale House Petone
01.2021 - 12.2022
Senior Chef
Kelburn Village Pub
09.2019 - 12.2021
Commis Chef
Mexico Food & Liquor
03.2019 - 12.2019
Senior English Editor
Deluxe Localization
10.2017 - 02.2019
Senior Editor
Deluxe Entertainment India
03.2016 - 10.2016
Senior Editor
Sfera Studios
10.2015 - 10.2016
Graduate Diploma - Hospitality Administration And Management
Wellington Institute of Technology
Bachelor Of Business Admin. - Human Resources Management
St. Joseph's College of Commerce
Pre University - Commerce
Mount Carmel College
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