Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samantha Quinonez

Hammond

Summary

Working at Lowe’s and Ross taught me the importance of communication, teamwork, and understanding people’s needs. These experiences, combined with my passion for nursing, have strengthened my desire to care for others. Whether it’s helping someone find what they need or providing comfort and support in a medical setting, I’ve always been drawn to roles that make a positive impact on people’s lives. My background has shaped me into someone who values compassion and service, which drives me to succeed

Overview

1
1
year of professional experience

Work History

Cashier

Lowes Home Improvment
05.2024 - 09.2024
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a clean and well organized area

Sales Associate

Ross Dress for Less
05.2023 - 08.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Education

Bachelor Of Nursing -

Indiana University Northwest
Gary IN

High School Diploma -

Hammond Central Highschool
Hammond Indiana
06.2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Customer relations
  • Written and verbal communication
  • Complex Problem-solving
  • Sales expertise
  • Organized
  • Responsible
  • Quick Learner

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

Lowes Home Improvment
05.2024 - 09.2024

Sales Associate

Ross Dress for Less
05.2023 - 08.2023

Bachelor Of Nursing -

Indiana University Northwest

High School Diploma -

Hammond Central Highschool
Samantha Quinonez