Samantha Williams
West Lafayette
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Server
WestMinster Village
West Lafayette, IN
02.2025 - Current
- Provided exceptional customer service, ensuring resident satisfaction during dining experiences.
- Collaborated with kitchen staff to deliver timely and accurate meal services.
- Trained new team members on service protocols and operational practices.
- Managed dining room cleanliness and organization to enhance guest experience.
Hostess
Another Broken Egg Cafe
West Lafayette, Indiana
02.2024 - Current
- Answered phone calls to take reservations and address guest questions and concerns.
- Assisted in seating guests and managing the wait list.
- Supported servers and bussers through high-volume shifts with food running and table clearing.
- Demonstrated excellent customer service skills to ensure a pleasant dining experience.
- Conversed with members and guests in outgoing and friendly manner.
- Escorted guests to proper tables or offered open seating options in bar and patio areas.
Camp Counselor
Fort Wilderness
Rhinelander, WI
05.2025 - 08.2025
- Supervised daily activities, ensuring safety and engagement of campers.
- Developed and implemented creative programming tailored to diverse age groups.
- Worked with children of varying age, interest, skill, and developmental levels.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Facilitated conflict resolution among campers, promoting teamwork and communication skills.
Server
StoryPoint Senior Living
Valparaiso, IN
01.2022 - 07.2023
- Delivered exceptional customer service to enhance dining experience for residents and guests.
- Collaborated with kitchen staff to ensure timely and accurate meal service during peak hours.
- Trained new servers on menu items, service standards, and operational procedures.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Farmers Market
Olivezia
Valparaiso, Indiana
05.2021 - 07.2023
- Created effective business plans to focus strategic decisions on long-term objectives
- Formed and sustained strategic relationships with clients
- Set up booth and ensured it was properly stocked with goods
- Sold and managed products of Olivezia for the local farmer's market
Education
Bachelor of Science (B.S.) - Psychological Sciences And Law And Society
Purdue University
West Lafayette05-2027
High School Diploma -
Chesterton High School
US05.2023
Skills
- Guest Engagement
- Positive and Professional
- Hospitality service expertise
- Order Management
- Beverage Preparation
- Table Bussing
- Food Running
- Table Setting Arrangements
- POS Operation
- Menu Knowledge
Timeline
Camp Counselor
Fort Wilderness
05.2025 - 08.2025
Server
WestMinster Village
02.2025 - Current
Hostess
Another Broken Egg Cafe
02.2024 - Current
Server
StoryPoint Senior Living
01.2022 - 07.2023
Farmers Market
Olivezia
05.2021 - 07.2023
Bachelor of Science (B.S.) - Psychological Sciences And Law And Society
Purdue University
High School Diploma -
Chesterton High School