Summary
Overview
Work History
Education
Skills
Certification
Skills Tools
Interests
Timeline
Generic
Samarpita Samanta

Samarpita Samanta

Product Owner
Bengaluru

Summary

Rational Product Owner with 2.5 years of experience enhancing operations for organizations through multiple AI olutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new solutions to enhance existing systems and introduce new systems.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Consultant

Tredence Analytics
1 2024 - Current
  • Steered zero to one developed of LLM Based Chatbot to streamline support operations and reduce ticket volume by 30% and 40% reduction in resolution time
  • Coordinated stakeholders across Technical Support, IT Support, Engineering, Compliance
  • Created 4-months roadmap for LLM Based Chatbot feature integration

05.2023 - 12.2023
  • Led the successful development and launch of a GenAI-powered cutting-edge Advanced Care Plan Generation feature on HealthEM by collaborating with cross-functional teams, potentially boosting care plan generation time by 20%
  • Owned the MVP creation for a Prior Authorization module, revolutionizing the approval process for medical procedures and treatments leveraging GenAI capabilities to streamline the authorization workflow, reducing processing times by 50%
  • Managed delivery of a doctor-patient conversation summarization module on HealthEM, using GenAI to enhance productivity and accelerate decision-making by up to 30% for healthcare professionals.

Analyst

Tredence Analytics
  • Curated end-to-end user journeys by collaborating with cross-functional teams and translated persona insights to actionable product requirements for a Gen AI-based assistant for data analysts
  • Created Information Architecture to better understand the product roadmap of a low-code data science product
  • Worked with the Atom.ai team to track the development progress by creating and managing user stories on the Azure DevOps platform
  • Led a team responsible for the creation and maintenance of comprehensive documentation and templates for Tredence Studio's data science products.

07.2021 - 06.2023
  • Defined functional requirements for the chatbot's integration with clients' ticketing system and data sources, collaborating cross-functionally to ensure seamless implementation
  • Designed a comprehensive dashboard and reporting module to provide insights on support operations, including pattern recognition to identify recurring issues and enable permanent fixes, reducing future support requests by up to 15%
  • QA testing with JIRA + Agile.

Education

Bachelor of Technology - Biotechnology -

Manipal Institute of Technology
01.2017 - 04.2021

Skills

  • Problem Solving
  • Product Roadmapping
  • Stakeholder Management
  • Agile Project Management
  • Market Research
  • Communication

Certification

Certified Scrum Product Owner (CSPO)

Skills Tools

  • Product Strategy
  • Agile Methodologies
  • Design Thinking
  • Wireframing
  • Miro
  • Azure DevOps

Interests

Travelling

Trying out new cuisines

Watching F1

Reading

Timeline

05.2023 - 12.2023

07.2021 - 06.2023

Bachelor of Technology - Biotechnology -

Manipal Institute of Technology
01.2017 - 04.2021

Consultant

Tredence Analytics
1 2024 - Current

Analyst

Tredence Analytics

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Samarpita SamantaProduct Owner